ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.09/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.21/5
Customer service:
3.98/5
Return/Replacement policy:
3.98/5
Featured Review


Verified
4/5

2024-09-09

Great job

"The service was great, fast and on time."


Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-09-09

Bridgestone Tires

"Everything went very well from selecting, ordering, payment, and super-fast delivery!! Also, the rebates were so easy to submit. Could not be happier."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-09-07

Great service, perfect delivery, quick shipping

"Ordered new tires and wheels and had tirerack ship them to me. Tirerack mounted and balanced them, they seem to ride perfectly. I mounted myself. The TPMS relearn tool I bought through them also worked fine. Overall the tires ride amazingly well and the wheels are a much needed improvement over the stock 22 inch GM wheels. I would definitely recommend tirerack to someone looking for a wheel and tire setup as it is great value in my opinion."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-09-06

Excellent service

"Great prices! Great quality! Shipping and delivery super quick. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
4/5

2024-09-09

Great Site

"Great Web site. Very wide selection and good prices.
Delivery was also fairly quick. Will order again soon!
Aaron In Virginia
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-09-09

Fast and easy

"I love how easy and fast I was able to order my tires. My favorite part of the order was to be able to select the tire installation place right away. The whole process took less then a week. "


Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-09-08

Always delivers.

"Great selection and prices, and warranty can't be beat."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2023-05-01

Great experience, fast delivery

"I've purchased from Tire Rack previously and wouldn't hesitate to again. Their pricing is competitive, customer service is good and product shipping is quick. I appreciate the additional road hazard coverage at no cost. Installation at local tire shop at reasonable pricing shows on the Tire Rack website. Great follow-up after the sale also."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-09-08

Great help

"I ordered a set of tires that I thought would work for my car. Minutes later, I got a call from an advisor (Todd) confirming the tire info and he gave tire options that did suite my vehicle. Thanks to his recommendation, I found tires that were still affordable and work for my car"


Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-09-08

Overnight Wonder

"Easy selection. Overnight delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-09-08

Quick,Correct &Cool

"Ordered Tires, No Problems"


Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.


Verified
1/5

2024-09-08

Tires

"I put in vehicle info clicked show matches found the one I wanted. Ordered 4 tires and the next morning someone emailed me saying the tires were not xl rated and I would have to sign a form. Why put the vehicle info if it's going to show non matching tires? So then I called and canceled the order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and a member of our team will be reaching out.”


Verified
4/5

2024-09-05

gotta love tire rack

"I really appreciate the quick delivery and the great price "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-05
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-09-07

The only way to buy tires!

"Could not have been easier. Researched the tires I wanted, bought them on site, picked installer, showed up three days later for the install. Zero problems. Very satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-09-07

Tire purchase and Delivery

"my experience with tire rack has always been exceptional. I ordered news tires which came on time as promised however I ordered the wrong tires so put in a return and ordered the same day the correct tires which also came on time as promised. the wrong tires I ordered which was not picked up by ups on Friday as promised because ups said an attempt was made to pickup but no one was there at the address which was not true as someone was here when ups attempted the pickup for the tires to be returned but it may have been our fault and did not here ups knock the door, so I made an order for ups to pickup on the following Monday 9th which I'm sure we will be up front to receive ups for the pickup. And also leave a note to knock on the rollup door anyone in the back would surely here that sound and secure the pickup.

Thanks again for the excellent product and service we are happy to order from tire rack whenever we need auto supplies, A great Company delivering great service.

Mark.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-09
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”