"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Distribution needs to be better. ordered 4 tires, got confirmation all four being shipped and delivered on said date. set up install following day of delivery and tires ended up being shipped apart. had to set up second install date costing extra money and down time. Other than that the rest of experience was good. "
"Had my tires in stock and received them two days later with no problem "
“Thank you for the great review! We’re so happy you love your tires and can’t wait to work with you again.”
"Just bought new tires for my Honda CRV and there was a great assortment to choose from. Quick shipping and it was free. Tire Rack is the best."
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"10-10 recommend. No complaints. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Very smooth and east transaction."
“Were so grateful for your kind words! Thank you for sharing your thoughts with us and the community.
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"Very knowledgeable and quick delivery.
Very excited to get the tires put on
Thank you"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"I popped a tire and really needed these tires on time however they were delivered a day late. Other than that everything was good."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.”
"Great Service, this was the best idea. Nice Tires, plus I choose to pickup from the Area and I got another $50 discount. Picking up was very easy. Thanks"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Tires can fast and as ordered...will use again"
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Tire Rack is a great way to compare tires and it gives you way more options than a tire shop. Great prices and you can now have the tires sent straight to a shop to have them installed. Great prices for tires with fast service! Can’t beat it. "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Tire delivered to installer 1 day early. Installer did an excellent job on installation."
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"The install didn’t go the best. They checked me in but didn’t put me in line for the install. Took too long."
“Thank you so much for your kind word. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Shipping was free and fast to our tire guy. very happy"
“Thank you for taking the time to leave us this wonderful review!”
"My experience with Tire Rack was a breeze! I was able to get exactly what I needed and for an affordable price. I have had the tires for a couple months now and love how they ride. However, I chose a highly rated installer with Tire Rack, and it was one of the worst auto shop experiences I've had. The mechanics were incredibly slow, taking almost 3 hours to install the tires even though it was not a busy day and they took my car back first thing that morning. When I told them it was taking longer than tire installment usually takes, the mechanic informed me that I should get a job as a mechanic before telling him how to do his. I added on an alignment as I usually do when purchasing new tires, and they aligned my steering off center, so I had to return. I told them that I paid them to do a good job in a reasonable amount of time and they did neither. I highly recommend avoiding the Firestone in at Quaker Bridge Mall in New Jersey and would advise Tire Rack to remove them as a recommended installer. "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”
"I average 8 tires/year from Tire Rack for multiple vehicles. This is the best company to deal with period. Great price and service."
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
A rep from Tire Rack, TireRackElise, has responded:
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”