"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Delivered promptly. No problems"
"Shipping company lost one of four tires I ordered and TR customer service sent a replacement right away - very courteous and helpful on the phone."
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Easy to find the right tire for my car. Delivery was prompt and without snags."
“Thank you for taking the time to leave us this wonderful review!”
"I have been ordering from tire rack for years now and will continue. It’s an easy process with no hassle and I have a pick up location nearby for same day pick up. Can’t beat that. Thanks Tire Rack."
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"From the pricing to the selections to the local preferred shops, this was such a great experience. I will be telling anyone I can about this website. I highly recommend!"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"I ordered tires and they were delivered in good shape. Not a big deal. It's hard to break tires."
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Excellent Customer Service"
“Thank you for taking the time to leave us this wonderful review!”
"Always great selection, service if needed and quick delivery. This is my second set of pilot sport 4S for my macan. I have 63k miles total on two sets of summer tires shared with one set of snows. Excellent tires on any car. "
“Thank you for the great review! We’re so happy you love your tires and can’t wait to work with you again.”
"The experience wasn’t bad but I was disappoint when I saw the DOT of the tires. You send me tires that has been made two years ago and that’s not right."
“We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack.com?”
"From the time I got on line and until the time set of 4 tires showed up at my door was awesome"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"It was an amazing how fast I got my tires Thank you!! "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Great on time and smooth "
“Thank you for taking the time to leave us this wonderful review!”
"I ordered michelin pilot sport 4s HN and they kept sending me M01. I have wasted so much time with customer service to resolve mistake that they have made twice. Not what I expected ordering from such brand name company. Might the last time."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”
"Everything purchased is perfect and absolutely beautiful.
"
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Quick Delivery and excellent hand off to install tech."
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
A rep from Tire Rack, TireRackRachel, has responded:
“Thank you for taking the time to leave us this wonderful review!”