"Still very happy with Tires-Easy. Finally a single online tire company I can go back to. Now ordered 3x and very happy"
"Easy to navigate and find exactly what I was looking for."
"Cheap way to take me for an additional $20 no other on line tire places have did that before SMH "
"Best price I could find for my stock tires. Much lower than quoted by my local big brand tire stores. Shipping was included and they arrived a day earlier than expected! Took them to my local tire guy and had them installed while I waited. Great experience overall!"
"I like the big selection they have and at competitive price, The delivery was quick , in two day my tires arrived , They have options to install at convenient locations, I would but from them in the future for sure, great buying experience, Thank you Tires Easy!!!!"
"required over 60 minutes helper was great price was good"
"i am unable to go back and change shops once im about to make a payment. Wont let me change."
“Thank you for your feedback about the website. We’re continuously working to improve our platform, so your input is really valuable. If you need assistance with your order or would like to change the shop, please reach out to our customer support team directly. They will be happy to help you make any necessary adjustments.”
"Never heard of this brand tire but researching showed many great reviews.
I drive performance vehicles and these tires seem to be best bang for the buck. "
"Good and very easy to search and purchase "
"Can’t reach anyone on the phones. The callback feature doesn’t even work! Closest installer is out of state 115+ miles away but they claim to have local installation at my zipcode in Portland, Oregon. "
“I'm sorry to hear about your experience with our service and the difficulties you've encountered. We aim to provide accurate information about local installation options, and I apologize for any confusion. Your feedback is essential, and we appreciate you bringing this to our attention.”
"Seamless process and cheap! P"
"Website is not easy to use, my cart was emptied in no time at all "
“I'm sorry to hear that you experienced difficulties with our website and that your cart was emptied unexpectedly. We strive to create a seamless shopping experience for our customers, and your feedback is important to us. Thank you for bringing this to our attention.”
"I started buying tires a few years ago! Now I buy all my tires from them! Great service fast and free shipping!! Great business to deal with!! The tires get more mileage than expected!! Only good things to say!! I really appreciate them!!"
"Very easy no problems Great Yay!"
"good------------------------------------------------------------------------------"
"Ordered tires. Get email next day that the tires are not available at that price. What the hell ??
Looked on site and they’re still listed at my price. ??
Tried at call customer service but 20 minutes wait. Left message for call back. Never a call back. This place stinks. "
“I apologize for the wait time when you tried to reach customer service. Your experience is important to us, and I assure you we aim to resolve these matters quickly. Please provide your order details, and I'll do my best to assist you further.”
A rep from Tires Easy, marianaal, has responded:
“Thank you for reaching out! Our handling fee is a $5.00 per tire fee that covers quality checks, secure packaging, and warehouse management to ensure your tires meet our standards and arrive safely. This fee is not waivable, and is non-refundable.”