"Still very happy with Tires-Easy. Finally a single online tire company I can go back to. Now ordered 3x and very happy"
"I am always pleased when purchasing tires from tires easy. I refer my friends too tires easy also."
"Service was great, fast and easy. "
"great; delivered on time; all good"
"But you can not get a call back when the machine said you will a call back they do not call back"
"The site always has a very interesting mix of tires at a very good price point. You can always end up getting a set that satisfies your needs and car requirements. This is my fourth buy and everything has passed muster with no problem. "
"I need reliable tires for a seldom and lightly used rig, these fit my budget"
"The ordering process was very easy!"
"My first time working with Tires Easy. Very happy with their prices and speed of shipping!"
"Very quick and easy to order tires"
"I recently bought some tires through Tires Easy. The delivery portion was all fine, but I mistakenly bought the tire coverage I did not want.
I emailed and called to rectify this and eventually someone got back to me and said the coverage was terminated and I would receive a refund within 2-5 business days. A week later still nothing. I emailed and called again. I kept getting put on hold and requested a call back at least 4 times. They eventually called to leave a message that they could not talk to me at this time...why call me back to tell me that?
More emails and calling and no response.
I am in business myself and one of the most important things is dealing responsibly and respectfully with clients what ever the situation, in this area you have failed miserably.
I will never use Tire Easy again and I intend to tell friends and acquaintances of this experience so they don't make the mistake I did!!"
"I ordered 4 General HD drive tires and was sent 4 Unisteel tires instead, which I cannot use. Have tried for several days to contact them with no response by phone, or from their AI chat system. This level of service is unacceptable, and my company will not be using tireseasy.com in the future. "
"I purchased 2 tires on 11/5/24. As of today 11/9/24 my tires are still being processed. They were in stock and I really tracking number shortly after ordering. Customer service is non existent. Ive called numerous times w with long wait times and eventually left my number for a return called. Return call was automated and stated return call cant be completed and for me to call back. 2 emails... NO REPLY! 1 chat session. No available representative after long wait. You people need to do better. I want and need my tires. It said 1 to 2 days when I ordered. Atleast call back or reply to my email"
"Easy to find. Great price for product."
"Was referred to the site by a friend. Made a tire selection and they showed up a couple days later. That easy. "
"Great deal on tires, ordered & delivered same week"