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Featured Review
Great price - Love the reviewability - Fast on time delivery
"Still very happy with Tires-Easy. Finally a single online tire company I can go back to. Now ordered 3x and very happy"
Can’t get ahold of anyone.
"I tried calling the number provided for assistance. I was redirected to the chat feature. This would have been fine but I waited over an hour and no one ever got back with me. Long rant short, the wrong tires were delivered. I ordered specifically from yall because of the fast shipping, but it’s useless if you get the wrong stuff. "
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Old tires
"Old tires and the a handling fee that is semi hidden. "
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A rep from Tires Easy, marianaal, has responded:
“Thank you for your feedback. We understand how disappointing it can be to receive tires that don't meet your expectations, especially when it comes to their age and any unexpected fees. We strive to provide clear information about our products and pricing. If you'd like, we can help you with any concerns regarding your recent purchase or assist you in finding a solution that better fits your needs. Your satisfaction is important to us.”
Easy checkout
"Smooth and easy transaction"
EZ RETURN, GREAT SERVICE, FAST SHIPPING!
"Ordered the wrong version of a tire (all-weather) and the return was simple and fast - within a day. "
"You don't show add ons for taxes, recycle fee that I'm not going to use before the last minute. Be up front with your products"
A rep from Tires Easy, marianaal, has responded:
“Thank you for your feedback, and we’re sorry for any frustration. Taxes and recycling fees are set by individual state regulations, and they’re applied based on the shipping address provided at checkout. We’ll certainly share your comments with our team as we work to improve transparency in the order process.”
Don't waste your time
"Ordered tires and they cancelled the order 10 min later. No reason, and was not able to get in contact with anybody. "
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A rep from Tires Easy, marianaal, has responded:
“We're very sorry your order was canceled without explanation and that you couldn’t reach us for support. That’s definitely not the experience we want for our customers. Please email us at info@tires-easy.com with your order number so we can look into what happened and help make it right.”
To the MAX
"Great system - view the tires, order them, hassle free - deliver right to the garage - bill it - no issues!!!"
Rollin good
"Very easy and efficient ordering. Love the free shipping! "
fast
"Great price, easy to purchase"
rushed by you!
"pop ups and querry like "what's taking you so long" Bad Bananas"
Prompt service
"As a first time user, I am impressed "
Horrible service
"Could not reach a representative for almost 4 days!!! I sent emails and calls very horrible service "
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A rep from Tires Easy, marianaal, has responded:
“I'm truly sorry to hear about your frustrating experience. It’s understandable to feel upset when you're unable to get the assistance you need, especially during a time when you rely on communication. We strive to provide timely support, and it's disappointing to know we fell short in your case. Your feedback is invaluable, and we will take it seriously to improve our response times.”
"Straight forward and painless"
No response!
"They shipped my tires the day after I ordered them. I emailed and told them I needed them for a show and if they were not here in time I would have to cancel and but tires locally. The never responded to my email, then Fedex changed my delivery date to a day later. I had to buy tires locally, so by trying to save money, I lost money by buying two sets. "
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A rep from Tires Easy, marianaal, has responded:
“I'm sorry to hear about your experience. It’s disappointing that the delivery date was changed, unfortunatelly that is on FedEx end. That’s not the level of service we aim to provide, and we appreciate you bringing it to our attention.”
Horrible
"Tried to cancel the order with no response, we tried to contact by phone, online chat and email. Then I have tried to start the return and again I cannot get a response, and tried multiple ways. I would not recommend this company to anyone. So disappointed that no one is available to communicate with. "
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A rep from Tires Easy, marianaal, has responded:
“I'm truly sorry to hear about your experience and the difficulties you've faced in trying to cancel your order and reach out for assistance. It's frustrating when communication doesn't meet expectations, and we understand how disappointing that can be. Please contact us again at info@tires-easy.com with your oder ID and question. Thank you”
A rep from Tires Easy, marianaal, has responded:
“We’re truly sorry for the frustrating experience you’ve had — from the difficulty reaching support to receiving the wrong tires. We appreciate you bringing it to our attention. It looks like our Customer Service team has already been in touch and is sending out the correct replacement. Thanks again for your patience”