"I am a highly satisfied customer of TonerRefillKits.com and will continue to use their printer toner products and service. The quality of their products is excellent, their step-by-step written instructions (with photos) are so easy follow (yes, anyone can do it), and their delivery service is quick. I rate TonerRefillKits.com +++++ (5 stars)."
"I have been using them for over 20 years. Their customer service is excellent, their products always of high quality and work
very well. Their prices are very resonable, I have saved so much money and their technical help is fantastic. I would recommend them to anyone."
"We are a 20-year PLUS customer, and we would never buy anywhere else. We recommend to friends whenever we can. We fell in love with the company when we found them online during the time we owned a business with printers that required expensive toner cartridges in the early 2000s. The instructions included burning a hole in the plastic housing with a tool we also bought from this company. They included a little bag of M&Ms in each refill for customers to eat while the heating element was warming up. Charming. We also loved how their technology was always able to catch up quickly to all the ways printer manufacturers tried to force us into buying their crazy-expensive ink. Customer service top notch ever since, but we have a much simpler printer now!"
"I have ordered about 6 times and customer service is great, shipping is great, and the response time when I had any questions is great. "
"I've used their toner for over 20 years for many printers. Great service, great instructions. "
"Ran into slight problem. Oscar walked me through a reset and problem solved in literally minutes. So, customer service slash tech support was great! Thank you Oscar!"
"Yes--TWENTY-TWO YEARS! I think that speaks volumes. You know how Apple Corp. is known for quality products AND quality customer service? They are legendary. So is Tonerrefillkits.com. Legendary. They take customer service as seriously as they take product quality. And they do it for the most competitive pricing in retail. I've been refilling for an HP Laserjet 5, two different Canon laserjets, and now added an HP Color Laserjet. Always quality stuff. They have everything you need. I get a little treat bag of M&Ms in my order. I get a follow-up phone call to make sure the order came in and was correct. They will help you troubleshoot problems so that you order exactly what you need. They add a personal touch. This is where you should be doing your business."
"I am a new customer and a first time cartridge refiller. First I must complement the seller on their great website and its ease of use. The product I received is nothing short of outstanding. I have a Brother Laser printer and have become concerned with the high cost of cartridge replacement. Their prices are quite reasonable and cost effective. This product lives up to its title of being premium toner and a good alternative to the OEM product. Also, the instructions are well thought out and easy to follow from start to finish. As described, all the parts required to do a successful refill are there, you will need a flat head and Philips screwdriver, some patience and you're all set. I highly recommend this seller and will definitely be a return customer. Thanks for a great product."
"Been purchasing supplies through these fine folks through the life of a couple of Brother laser printers and they have always exceeded my expectations! They have provided solutions at no charge to problems (normal wear and tear) that saved me cash. The level of knowledge here is amazing! They print up pictorial instructions to assist you that are very. very detailed. The kits contain everything you need to accomplish the task cleanly and quickly. Chat and phone support both are incredibly prompt and friendly. You can't have support like this if you don't have a good product in the first place. They got that! "
"We ordered a complete set of 4 item number RXR492X-4PK for the Canon mf644cdw printer on the 16th and we had our order in-hand by the 21st. Quickly shipped, and just in time for installation at our customer site on the 24th. These high yield carts are a steal for the price at less than 1/2 of the price of the OEMs. They come with chips installed, and the printer recognizes them as OEMs and even displays the toner level!
We've been doing business with tonerrefillkits.com for years and we are thrilled to have found them. If you need toner, place an order w/them. You'll be glad you did."
"My workhorse laser printer finally needed a new toner cartridge. Web search listed Toner Refill Kits and after reading their business story on their website, I ordered. My toner soon came with a tiny package of Printer Assembly Chocolate enclosed.
I recently took the printer apart to clean the drum and thought something was wrong with my assembly. Had something been broken? "Should I just order a new cartridge?" I emailed. Oscar said "No, try this first." He was right and my 2003-purchased printer is back on-line.
Thank you, Oscar and team! "
"Oscar answered a dumb question of mine not only quickly but succinctly. Great to have such support available for Toner refill customers."
"I've been working with these guys for over 20 years - Since my HP 3 days. I have NEVER been disappointed. Sure, there have been a few hiccups, but they have always stepped to the plate and fixed the issue.
I found this a great way to save money - last year I needed a new printer and forgot to check if the carts were refillable - OOOOPS that was a mistake. I'm at the mercy of the manufacturer for those carts. Next time I will be more careful and check TonerRefillKits.com before purchase to be sure I can refill my own!
The refills and cartridges I get from these guys have always been of consistent quality and worked without issue - or replaced without argument!
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"Purchased a Brother toner refill kit. Followed well written instructions and refilled a "starter" toner cartridge. Cartridge worked but had some issues. I contacted customer support via email detailing my problem and received immediate response from Oscar Sandoval. Since I live not far from their Tavares, FL location, Oscar suggested I bring him the cartridge and he would check it out. Oscar discovered that a small part was missing that I had probably not notice when I replaced an end cover. He replaced my part with one from a broken cartridge and afterwards the cartridge checked out just fine. When I got home, sure enough, there was the small plastic part in the bottom of my wastebasket that had been beneath my work table. The refill kit I used makes the "starter" cartridge equivalent to a high yield cartridge at about 1/4 the cost of buying a new cartridge! Now I no longer have the concern I did, about limiting my printing in order to avoid frequent purchases of expensive OEM toner cartridges! I am a happy satisfied customer!"
""They were very fast. They called to make sure I have the necessary tools to do the job. and when I got the box they had a pack of M&M'sin and a little LED flashlight. "