ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

5/5

2012-01-20

"Products worked as promised. Order shipped quickly & was received in perfect condition. I was triply assured that Customer Service was there to help if needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-19

"Very Good! The service is much appreciated."


5/5

2012-01-19

"The TonerRefillKits people are a pleasure to deal with, either on the phone or via email. Keep up the good work!"


5/5

2012-01-19

"I have always been well-pleased with both the service and products I have purchased from Toner Refill Kits. They will certainly continue to have my repeat business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-18

"Awesome...easy and straight forward directions with help just a telephone call away. I have used them for years and will continue to use them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-01-18

"TonerRefillKits offers a great product. Instead of filling up landfills with used printer cartridges, simply refill them yourself. And in the process save yourself a bundle of money! A huge win-win. Not only is there product fantastic, so is their customer service. The staff at TonerRefillKits called me after I placed an order to let me know how my online order could be optimized to save me even more money. A step above and beyond the call of duty or expectation... but one that was greatly appreciated by me. Thanks TonerRefillKits you've created a loyal customer for life."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-17

"Excellent products and service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-16

"Great service, and they can answer any questions you have. Love the extra bag of goodies in my shipments."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

EPW
5/5

2012-01-15

"For the second time now, I have had a very positive experience with TonerRefillKits. They are obviously keen on delivering or exceeding customer expectations. It's refreshing and rare to see a company that is anxious to please. Both the product and service is way above average. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-15

"Quality products and directions. A great way to save on printing costs."


5/5

2012-01-12

"Very good service and product, I like the call to verify the order and prompt service, The direction are very easy to follow and use.
Thanks for the great product

Don

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-11

"The refill kit is great. the instructions are very clear, easy to follow. The kit used to make the refill port was very complete with excellent directions. I like the fact they even give you a wiping cloth and newsprint to put down on the work surface. The egg timer to let you know when the iron was ready is a good idea. Plus the candy included was appreciated.

Definetly order the refill kits. this is the 2nd time I have ordered. The first time was for a B&W toner refill- excellent results. The second time (just now) was to refill the toner cartridges for color laser printer (4 cartridges to refill). Refilling 4 cartridges takes longer than 1 cartridge :-) I saved about $52 per cartridge (4 cartridges) on the color refill kit. Order and save $$$$
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-01-11

"Getting ready to place a new order and was told I could get an additional discount with my review. This is a total no brainer since I would have ordered anyway (even without the discount) as I have always had the best service from Toner Refill Kits. Product always arrives promptly and has worked flawlessly as advertised at a reasonable price. Keep up the great work. B Buck"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-11

"CONFIRMATION CALL WHEN ORDER IS PLACED, JUST SO THAT THEY HAVE THINGS RIGHT, THIS COMPANY TAKES THE TIME TO GIVE EVERY CUSTOMER THE SATISFACTION THEY NEED WHEN PLACING AN ORDER. OUTSTANDING SERVICE. I RECOMMEND TO ALL MY FRIENDS AND FAMILY."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-01-10

"Y'all are the best of the best!!!!!! Satisfaction guaranteed. Y'all are down to earth... best of all a really real person will answer the phone and talk to me in a way i can understand. James Thompson, Ehrhardt South Carolina."