"I bought a tool as a gift for my dad for Christmas. It was a Milwaukee 18v tool that I have many of and know are great tools. My dad opened the tool, used it for 5 seconds, performed unlike stated by ToolBarn. I asked to return it. They said more than 30 days old, cannot accept return. During Christmas, most companies allow 30 days after Christmas, not 30 days from purchase date. Their return policy is poor. Lowes, Home Depot, they accept returns of used items. This was used for 5 seconds to realize it was not as advertised for it's torque. They said sorry, it's used and more than 30 days old. Trust me, buy from Lowes, Home Depot, or Amazon who are customer friendly on returns. It's not worth the $5 I saved using ToolBarn."
"The delivery was swift and the items arrived as promised"
"Fast shipping and just what I ordered."
"Simply put:
1. Found the part.
2. Ordered the part.
3. Part was delivered in a timely manner and in perfect condition.
4. I installed it without any problems.
What more could one ask for?"
"Everything Great! Will buy again! Thank you!"
"I could talk to a person. Make my order, get a shipping date. Very easy."
"I purchased a few items from them and everything went fine. I was so happy with their low prices that beat any other store. I tried purchasing more tools online and for what ever reason my order was kicked back. I called customer service and did the orders again with them and they said it went through. Then I received an email saying that it didn't go through. I tried at least 10 times to purchase online and over 3 times with customer service and was kicked back. I got tired of trying to purchase from them since customer service never had an explanation of why my orders were kicked back. Even though they had the lowest prices and I needed more tools I ended up purchasing over $4000 in tools at other stores. I did purchase over $1000 in tools with them but I could of gave them more business. I'm completely dissatisfied with them especially customer service which never had an explanation of why my orders were kicked back when I checked with my bank they said it was a store problem not on my side. Will never purchase from this store again I lost a lot of my personal time making orders online and calling customer service my time is worth more which I will not get paid back. If I could give them a 0 review I would."
"I looked everywhere for these special bits for my dewalt and only USA place I found was toolbarn and great price as well, thank you"
"Quick service, good product, thanks!"
"You were easy to work with and the product came very fast, just wish the local entity's would carry items to support the products they sell."
"Thank you for doing what you said you would and what I paid you for. "
"No issues was delivered as advertised. "
"I recieved what I ordered in plenty of time for a project that we are on currently. The vacum attachments are exactly what was described. I would order from this company again! "
"The price and prompt shipping were excellent."
"Delivery was fast and on time. Drill bit was top quality and performed great on the job. Definitely buy from Toolbarn again. "