"Quality products and great customer service"
"Good prices and shipping was efficient...product arrived as advertised"
"Ordering is easy because the extensive inventory is logically categorized. Shipments are received just as quick. Have used Toolup for years and plan to continue using Toolup."
"Filled by three different shipments but all were prompt."
"Thx u i waiting order for me"
"Ordering was easy. Delivery came two days before actual delivery date. I have had some family emergencies so I haven’t got around to opening the box and inspecting the contents for damage.
The box looks like it was coming apart and was taped by the shipper but is intact.
Good experience and will order from tool up in the future."
"Les agradesco mucho la entrega fue muy rapida."
"I bought. The great design was."
"I had a 2 part order, and was give a tracking number. When I only received one part of the order I had to do some digging to see the back order, and request information on the second part. The sales team was very prompt to respond, with an answer from the supplier."
"These guys are great. Awesome prices, awesome service, great customer service.
Will definitely be back. "
"I don’t know why everyone is complaining and writing bad stuff about these guys. Ordered occidental bags and belt on Monday night. Processed the next day and just received them. I still have one bag backordered so I will let you know what happens in my next review. But, I have to say, my experience was nothing like everyone posting. Even when I had doubts, I emailed them and the got back to me within 30 mins. Thanks guys. Keep up the awesome work. "
"Toolup.com frequently puts items up on E-Bay and other places with a low price and after you buy the item on sale they cancel the sale with no notice and refund your money a week later. Then the same item is re-listed at a much higher price in hopes someone will buy it. And afterwards E-Bay blocks my negative feedback using the reason that the sale did not happen!
This scam as happened to me twice with these people and others on E-Bay. I was told the scam involves getting sale credit from E-Bay and then floating your money for a week or so to their advantage.. The Federal Trade Commission needs to look into these practices along with E-Bay policies!
This particular item was listed at $95 on sale, I bought it and immediately it was re-listed at $147.95. I was told it was no longer available and my purchase was canceled. "
"Ordered over $2000 in tools from them and because I just moved my shipping address was different from my billing address. No where when your ordering does it state this is a problem. Then I get an email stating they need all this stuff. Copies of card, credit card authorization form etc..... So I called my card company to ask them to update the address to my new address instead. Then replied to Toolup to ask them to rerun my card matching the shipping address. They refused. I wont ever use this joke of a company ever again. I dont know how the heck they stay in business with such **** customer service. This isn't the first time they have treated me like crap. stay far away. "
"Placed two orders with this company, that was my first mistake. Time pasted no delivery, I get a call from customer service saying she found my order and one of the three items was on back order. Ok . So just ship out what you have and send me the back order when you receive it... simple enough. More time passes No delivery, I call the company this time the customer service tells me that all the Milwaukee order is here on the dock? So I asked if you have my tools in stock why are you not shipped it to me??? Well we just received it says the customer service rep, and he was going to message his shipping manager immediately to send out my order. Guess what ? ...I still don’t have my orders. As for me I will make it my mission to post negative reviews about this company on every site I can find!!!
Do your self a favor BUY YOUR TOOLS FROM A REPUTABLE PLACE LIKE ...ACME TOOLS. COM!"
"I order the wrong tool size and wanted to return. There was no link for returns. I used the "Contact Us" link-----never got a reply. I sent a regular email----never got a reply.
Apparently once they get your money they forget about you. So if you want to be ignored, order from TOOLUP.com and you will also get it UP yours, too!"