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Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2015-06-24

"I would like to see some klein and gear wrench tools."

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Verified
5/5

2015-06-24

"So far so good. If the product matches the description and arrives in a timely manner, I'll consider it a good deal."

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Verified
4/5

2015-06-24

"It would be great if you had GOOD sales. Most of your sales are simply to get people to look, not really that great. "

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Verified
2/5

2015-06-23

"Needed this order to ship today. I was told I missed the cut off and for a extra fee I could get this order shipped today. Then told the expedited phone service did not exist anymore.
My company ships things all over the world and I know how this works. Would it have been too much trouble for you to grab the box and print a label and stick it on the box and set it with your out going today? It is only 1230 there so I doubt FEDEX has come to pick up your boxes today. You were willing to throw away a 664.00 order and a customer for 5 minutes of work on your end. I will take a chance and see if it arrives in time to get in the container leaving on Thursday. Not very good customer service. I know you are busy but now and then you have to go out of your way to satisfy a customer especially when thy are willing to pay for the extra service. Thanks.
"

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Verified
4/5

2015-06-23

"I was having issues with the website since I was not clear on shipping time. I called 3 times and it seemed like no one wanted to take my order and just kept pointing me to the website."

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Verified
5/5

2015-06-23

"Good. Priced fair. Want to have more promos or coupons sent to my email. Purchase points or incentives."

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Verified
5/5

2015-06-22

"I've ordered the same items in the past so have come to trust the company."

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N/A

Verified
5/5

2015-06-22

"Was a nice easy to use site, had no trouble finding what i needed. Prices are lower than the competition."

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Verified
5/5

2015-06-22

"great and easy to find. that's it now leave me alone."

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Verified
5/5

2015-06-22

"Great pricing, no shipping costs on my item. Very pleased."

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Verified
5/5

2015-06-22

"Fast efficient and low priced ordering online was very easy"

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Verified
5/5

2015-06-22

"no matching other pricing .
I would like to see Toolup match other pricing.
"

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Verified
1/5

2015-06-22

"where is the 4.0Ah battery on my order. I ordered two tools to get the battery promo"

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Verified
4/5

2015-06-21

"Kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk"

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Verified
4/5

2015-06-21

"I will not know until it arrives can ask me after arrives"

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