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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.13/5
Customer service:
3.13/5
Return/Replacement policy:
0.00/5

Verified
1/5

2018-05-17

Poor quality tow mirrors and unacceptable customer service

"I can only say I wish I read the reviews before I ordered.my negative experience was identical to many others.I'm out almost 400 dollars plus a 300 dollar labor install from purchasing these extremely poor quality mirrors from topgearautosport.com.I'm currently waiting for another set of tow mirrors from a different company that my installer recommended.Stay away from these people.After my experience and the majority of the other reviews I've read ,I'm inclined to think the few positive reviews were from friends or the owners of topgearautosport themselves to help boost their review ratings.Good luck and don't make the same mistake I made by ordering from this company"

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Verified
1/5

2018-04-19

DO NOT ORDER!

"I ordered headlights for $ 220. They shipped me the wrong headlights so I sent them back. I watched the tracking and they received them on 3/21/18. Today is almost a month and still no refund!! Kelly emailed back saying refund will be in my acct in 7-10 days. Ten days have past and still no refund! Be careful. Seems like they purposely send the wrong part and when returned don’t return your money!! I will be reporting them. "

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Verified
2/5

2018-04-14

Ram Towing Mirrors

"The web experience was great. I received a timely response to my question about the the mirrors I wanted to order (2017 Ram 1500 tow mirror) and the mirrors arrived quickly.
My low review is for the product. The mirrors are not even close to the quality of the OEM part. The fit and finish of the turn signal lens is bad, I had to Dremel off 1/4" of one of the bolts so I could close the door, there is a rattle in the mirror every time I close the door, and it feels like it's going to fall apart when I fold the mirror in. I'm quite disappointed and I will be ponying up for the OEM mirror.
"

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Verified
5/5

2018-04-07

Awesome

"Very easy to install and looks great on my truck"


Verified
5/5

2018-03-20

Tow Mirrors

"It is great quality mirrors and the delivery time was way before I expected them to arrive "


Verified
1/5

2018-03-14

Nightmare. Topgear failure.

"Nightmare experience. I am a master technician of some 40 years customizing and repairing working out of my own shop.
I ordered a conversion grill kit from Topgear For a 1989 Chevrolet Silverado. The kit they sent will not fit the truck, screw holes and bolt holes won't lineup or they're missing completely, the headlights came with bulbs instead a sealed beams, so my wiring harnessed won't hook up. Their reply was there are no bulbs that come with our headlights and they finally said the kit they sent was wrong it's actually for a car with composite front ends, though with a little customizing the kit would fit my truck. What a mess. Told to put car parts on my truck. Topgear is a mess, a failure.
"


Verified
1/5

2018-03-09

Do not order

"They sent me a part for a 2005 - 2015 truck when I ordered a 2016-2017 part, so it did not fit. When I asked for a full refund and shipping back, they told me it was not a manufacture issue so I would be responsible for shipping and possibly a 25% restocking fee . I sent pictures from their website, my order conformation and the label on the box I received showing that I did not receive the part I purchased. Finally, after a month of back and forth they approved the paid shipping due to a "manufacture issue". They will not take responsibility for their mistake in shipping even though a sticker on their box says, "Customer Service is our #1 Priority", that's joke!!!"

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Verified
1/5

2018-03-07

never get your refund back

"i purchased a 200 dollar grill for my truck got it in a week it was the wrong one and i got one locally so i sent theres back they recived the grill i watched the tracking its been 2 weeks they have had it and i still have not received a refund kelly tells me its been processed but itll take a week thats what she said last week feels like they are just putting me off tried talking to manager and thats impossible im about to sue the company"


Verified
4/5

2018-02-23

Cool mirrors

"Tow mirrors look great on my 2003 GMC 2500hd. The install was a little misleading. I had to take the entire door panel off, which made a 20 minute job a 2 hour one. 3 things I wish could be improved on: 1) easier plug and play for the reverse lights (must be wired) 2) motorized folding in 3) blinker lights flash come on with running lights. Aside from that, they get the job done. "


Verified
5/5

2018-02-04

O'Reilly Auto Parts 2018 November Car show Calendar Category Winner

"I was shopping for New L.E.D. taillights for my 2007 Silverado....They were to be an upgrade to L.ED.'s installed 15 months ago. After I found TopGear's offering for my truck which included a package w/headlights reasonably priced I ordered... I had a professional complete the installation and he was impressed with the New look....I am confident that the show circuit from East Texas to Mississippi will appreciate my 'Show Truck'... Thx..TopGear!"

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Verified
1/5

2018-01-17

Who trusts a company that you call but they don't even have a voice mail

"Called to ask question about the tow mirrors and got the recording ( during business hours) and after the outgoing message finished, i was ready to leave a message and it said " We're sorry, the voice mailbox for this number has not been set up yet" WTF?? that is what craigslist little one man bedroom sellers use is a cheap cell phone. Is this even a company? or some guy working out of his dining room ordering drop ship parts? I am not even going to attempt this mess again. Once something shows shady, why try again. Never did answer the phone after 3 tries. wow. "


Verified
5/5

2018-01-17

Great product and customer service!

"Emailed us making sure our running boards would fit our vehicle before they shipped it to us. Didn't have to do this as it should be the buyer's responsibility to make sure the product is correct before ordering! Two thumbs up!!!"


Verified
1/5

2017-12-30

Crap

"They gave me no hardware and the grille plastic was cheaply made and they grille was cut short my like half a centimeter so it won’t fit over my lights "


Verified
1/5

2017-12-25

Horrible customer service and even a worse product quality.

"I have not been able to resolve my issues with this company. the product quality is terrible. I ordered a set of Corvette C5 LED tail lights. The tail lights are junk. they have several LEDs out in them and some just flicker on and off.
I requested a return and a refund, I was asked for pictures. I gladly submitted the pictures and that was the last time I heard from them.
Phone calls to them go unanswered. you will get a voice mail.
Paypal dispute filed. Company did not even reply to the dispute. Waiting on dispute outcome from Paypal.
"

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Verified
1/5

2017-12-12

New feelings

"I wrote a review about my parts not coming when in fact they came the day after. they are still bad at customer service but my parts came I repeat my parts came... "

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