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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.13/5
Customer service:
3.13/5
Return/Replacement policy:
0.00/5

Verified
1/5

2021-03-23

ZERO stars

"I've had an issue with TopGearAutoSport dot com since Nov 2019. They won't answer my inquiries. Except when I sent a generic question through their website and they asked how could they help. I answered with copies of multiple multiple emails to them. Crickets. Don't buy from them. So I have two MisMatched mirrors on my truck with the wrong connectors even though I ordered the correct ones (one mirror was broken off by a crazy hit and run; I ordered a replacement and was sent the wrong one)"

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Verified
2/5

2021-03-21

ON YOUR OWN

"The headlight kit I ordered was average quality. The parts are obviously from China. The worst part of the whole purchase is that though the light kit was stated to fit my vehicle which it does NOT without significant modification. The was not disclosed pre-purchase. There were also NO instructions.

The sales hotline goes directly to voicemail and the tech support hotline goes directly to voicemail. There is scant other contact information on the website.

Would probably not purchase from again. Not a total loss, but left me to figure out the entire installation on my own. I;ll just go direct to Ali myself next time.

"

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Verified
5/5

2021-03-17

Amazing service

"I need to start this review with a special shout-out to Jessie the service I received above and beyond I highly recommend this company and the folks I've dealt with you'd be a fool to go anywhere else sometimes life is very busy and they can't return a phone call but I assure you they will make sure somehow someway they get ahold of you again shout out to Jesse and Top Gear Auto Sports!!!!!! I will be continuing to keep my business right here"

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Verified
1/5

2021-03-16

Payment system not secure

"Used a temporary card to buy an item here. 2 months later had a declined charge for Dubai airlines. This was the ONLY place I used the card. Do not buy from them, when I reached out they didn’t even care."


Verified
1/5

2021-03-16

DO NOT USE THIS COMPANY - will not return phone calls if there is a product issue.

"Ordered roof rack cross bars that indicated adjustability to fit one of two rear positions. The product was fixed to size and not adjustable. I reached out many times, left messages, etc...ZERO response. To fix the issue so I could use the product, I fabricated spacer units for correct fit, drilled alignment holes for mounting bolts, and found correct size metric bolts at Home Depot. NO CUSTOMER SERVICE! So, congratulations top gear, you may have received one order from me, but you lost my repeat business. "

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Verified
1/5

2021-02-19

ZERO customer service

"I recently bought some step up bars from them and have incorrect mounting brackets. After weeks of trying to even get anyone to respond to me, no luck. They need to stop selling products if they do not have the support to fix problems. If you order from here and something is wrong, your screwed. "

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Verified
1/5

2021-02-16

This company is a huge joke!

"I ordered fender flares for my pickup and they don’t fit correctly. I contacted customer service (if that is what you want to call it). I had to send pictures. Then had to send a tracking number to the original order. All they are doing is giving me the run around. I wish I would have read the reviews first, will never make this mistake again. Please, please don’t ever order anything from this company. "

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Verified
5/5

2021-02-09

Best Ever Towing Mirrors

"I purchased these mirrors after researching several sights. Most did not offer the power folding mirrors at all. However, I did find one sight and quickly dismissed it due to the price. Top Gear Chrome power adjusting and folding mirrors was exactly what I was looking for. I received the product in 4 days, they were packaged well, looked amazing and functioned as advertised. I will definitely continue to use Top Gear for my truck accessory needs. Thanks you so very much. I have recommended your company to my friends and family. "

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Verified
5/5

2021-01-25

Good outcome, loved it !

"I had ordered some taillights and never read the reviews so I was like “sh*t” afterwards but 3 days later I actually got my lights, they fitted perfectly, I loved it ! "

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Verified
5/5

2021-01-25

Great prices

"Great service, fast shipping
Will purchase again
"

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Verified
5/5

2021-01-13

My LED Headlight kit appears to be an Excellent product and good price too,

"The price was right and the shipping options worked for me. I am having these installed by my mechanic at the RV Shop and so far they are exactly what we wanted. Thanks, guys! I'll be back!"

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Verified
2/5

2021-01-05

Doesn't honor sales price

"I've tried 3 times to contact customer support and no replie. It clearly stated the price was 279.99 +tax (pair) and I was charged 499.99 +tax. Not Happy"

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Verified
1/5

2021-01-05

Worse Customer Service

"Purchased $600 tow mirrors and both defective after emailing company they did absolutely nothing to make it right i will never buyfrom them"


Verified
1/5

2021-01-04

Bunch of thugs.

"Damaged goods but they don't return calls. "

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Verified
1/5

2020-12-28

No instructions won’t return phone call or email

"Parts arrived after a month. No instructions, not what I ordered. No turn signals in mirrors. I have tried to call and email multiple time with no response "

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