"Ordered a Citizen watch based on Ebay reviews and got it really fast , brand new , no papers, definitely authentic tough.
Papers are the easiest to forge so I don't see why people say no paper=fake .
I just traveled to China where ALL the fakes, the good ones, had papers ...
I will buy again from this store in the future .. papers or no papers the watch is GREAT.
Greeting from Canada :)"
"Just bought an emporio armani watch from them. Price was reasonable and got my watch in the UK about 9 days after order was made with the components intact. I will DEFINITELY buy from them again.
PS: I read all the previous negative reviews before purchasing from them. I'm not saying they're perfect but who knows maybe they're trying to improve their customer service."
"I have not verified the merchant reputation before purchasing. The site state "Brand new, Authentic, never worn watches". Yeah right. Like other reviewers, the watch I received did not come with its warranty card nor user manual. I have serious doubt about the authenticity of the watch. I would never buy from this merchand again and neither should other person."
"They called me because of a shipping problem on a watch I purchased. When I returned the call, the operator refused to put me through to the person who called. She and everyone else there was rude, rude, rude! I see by the low number of starts they have, others feel the same way."
"Originally I saw this company on eBay and did some research and found their website. Prices on their site was lower than eBay. They had a good selection of G-Shock and Baby-G watches which was what I was looking for. I bought a pair of watches for me and the wife, Chose the free shipping and got my package in about 3 days. Every thing looked good, new and genuine so all together I am pleased with this purchase. I do not know about their customer service because I never had to contact them.
Jared m.
"
"I ordered a Citizen Eco Drive watch and it came quickly and was just as advertised. New in the box with all the paperwork! I've been wearing it every day - great watch and great price. "
"I bought a Casio T.V. Remote Control Watch-Silver Model, from this company through an E-bay listing.The watch arrived with several tiny dents on the casing & a scratched & scuffed band.At first I thought that it was due to the fact that the watch was very poorly packed - the band wasn't even tightened around its display stand,but left completely loose to be banged around in the box during shipping.But after reading most of the above reviews,I am beginning to doubt if the watch I was sent was new to begin with.Also,the instruction manual was for a completely different model,had no information on the remote control functions at all,& the model# on the box was also wrong.If you expect to get for your money what is described-a watch that is brand new & in perfect condition-you might be sorely disappointed as I was.I would have to think very long & hard before buying from them again."
"Top One International Scam alert!!!
Waited two months for an item I ordered. I am told by customer service that item was lost during shipment and there was no money back from them. I paid $370 and got nothing. Think twice before you order from "Top One International" Please do yourself a favor and find some other dealers on the web"
"I originally bought from them on eBay about a year ago. They sell under eBay id 4-watches. They had about 50,000 feedbacks and 99% positive feedback. The good thing about eBay feedbacks is that I know that they are actual customers ratings and not fake positive reviews from the company itself.
Since then I have purchased few g-shocks and one timex watch from their website and so far I did not have any problems with them. One of my packages did get lost and they did claim the insurance and refunded me. "
"Before purchasing from this merchant, I asked if their merchandise was brand new. I was told yes. I'm a real watch lover and wanted to order 4 watches but since I had no experience with them, decided to just order one and see how things went. Boy, am I glad I didn't order more than one watch. The watch arrived in very used condition and the merchant refused to pay to have the watch shipped back to them. They also said if I returned the watch, they would not reimburse the shipping costs. I was aghast, I had never heard of such a thing. Only a dishonest, unreputable merchant would do such a thing. I sent photos showing the used condition of the watch and they still said they wouldn't pay to have it shipped back to them. AVOID THIS MERCHANT; LOOK AT ALL OF THE REVIEWS BELOW AND BELIEVE ME WHEN I SAY, IF YOU SEE A WATCH YOU LIKE ON THEIR SITE, BUY IT ELSEWHERE. YOU'LL BE GLAD YOU DID!"
"This company is shockingly underhanded. Received Citizen BT0002-52E with 2 links removed and with scratches to back of watch (obviously returned and second hand watch). The 8 emails to date to try and resolve the problem is like being on a merry-go-round. They don't read the emails and they don't care - buyers be extremely aware if you are looking to buy a NEW watch!!"
"Apparently these guys do enough "good" business to make you want to "risk" it and buy a watch from them. Bottom line, I ordered a new watch. What I got was either used or refurb - it had scratches on the back and did not ship with any protective plastic on the face or band. I've never bought a new watch that didn't ship with plastic protective covering on the watch crystal.
I emailed the company and told them I wasn't pleased, and the responding email told me I could send it back at their expense ($5.00) and they would send me another one, or they would refund $10.00 to Paypal - (the cost to ship one back and ship another one to me). I took the $10.00 refund. But the interesting thing is that when I told them in the email that I believed the watch was either used or refurbed, they DID NOT push back trying to convince me the watch was new. This was for a Casio watch I bought for about $39.00 - same model as mentioned in other reviews. Apparently they've got a bunch of these Casio's and they're selling them cheap. Mine has run fine for about a month now, and I'm pretty well convinced its a real Casio, but this sucker was definitely not in NEW condition when I got it.
Would I buy from them again. Not a chance. There are a significant enough number of us who have posted reviews here to convince you that something about this company ain't right, and you may be the next person on the end of a bad deal. Go get your watch from someone that doesn't have these type of ratings. Wish I had found this site first.
"
"I received my watch 7 days after ordering it, no problem there. The price was right. The only problem is it wasn’t new. They advertise new, unused watches but that is not what I got. I will keep the watch as I am afraid to send it back. I mean, if they’re not telling the truth about their watches being new, why should I think they’re telling the truth about anything else. I decided to just cut my losses. Live and learn. I would not order from this company again. Buyer beware."
"Was a bit nervous after reading the reviews on this site. 1st watch I got from them was flawless, perfect! Seems brand new, super stoked! I ordered again, same brand but different model, one that was a bit cheaper. Again fast shipping, manufacturere directions and proper box, but this time the watch had a minor scratch on the bezel. So what? I got a great deal on 2 designer watches! I didn't even bother trying to return it. In fact I ordered again, same model! Also came with a minor scuff or scratch, which is barely noticeable. Honestly I don't care because I got a great deal. Yes their site said they were all brand new never worn, which is possible. The ones I got with minor scratch/scuff really were not enough for me to even consider returning them. In fact I just put an order in for another one as a gift for my love of my life, who is very fussy, but I know she will love it. You can't beat their prices! All in all I would recommend them, just be prepared that it may have some minor cosmetic scuff or scratch or it may not. If you can deal with this then you will be super happy, like me! If not then go pay through your nose elsewhere and good luck. Not sure about the service from the company because I have not had to return or get any repair work done."
"I ordered (2) Casio watches from this company. I received both items within 4 days. Thats the only good part of this review. Both watches that I received were visibly returned or used watches. Top One International claims that their watches are "New" - not used or returned merchandise. These watches came with visible scratches (one watch had a scratch on the bezel and the other on the right side of the watch), dirt and fingerprints on the back of both watches. One of the watch bands had noticable markings on it. Also the watches did not come with the Casio retail packed instructions that always come with all of Casio's watches. Both watches did come in a Casio box, but were not packaged correctly (tied down) as all Casio retail watches normally are shipped.
To summarize, yes Top One International does have some lower prices on their watches, but you are taking a risk of getting a used, returned, or defective watch. I will never buy from them again and am glad that I didn't purchase anything else of high value from these people. I can't recommend this company to anyone."