"Awesome prices and fast shipping. Excellent rating for you. Outstanding quality of parts!!"
"I love being able to find the exact parts via my VIN. Makes shopping fast and easy. Only complaint... I wish you offered additional "faster" shipping options."
"Prices is good but very short return police only 5 days. If you ordered parts from different places and you have to wait before you can install part you ordered from ToyotaPartsDeal and it not fit you will be out of luck. I ordered parts and spend $ 1050 and one part not fit in my vehicle they refused to give me refund because it was more than 5 days after I received order. So, be very careful to buy from them because you don't want end up with part cost me $ 70 and i can not use it or return it. I will avoided to buy from them "
"After 3 tries ordering and receiving the wrong the wrong parts- I'm done. I've spent more in return shipping than if I'd gone to a dealership parts dept and paid full price.
The pictures on line and the descriptions do not match what they send you. And there is no place to get assistance (a person). The on-line assistance is all automated so if you don't have the perfect question, you don't get an answer.
Seems crazy there is no one to help so they can make more sales....
"
“Dear Customer, We apologize for the inconveniences you have experienced. Your satisfaction is our #1 goal. Due to the increasing workload, our parts specialist can only be reached via emails. Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST. The estimated response time is one business day. Thanks for your understanding :-) ”
"Very happy with the Quality & BIG Saving that I have received! Excellent Service, Staff Go The Extra Mile t make You. A Happy Customer‼️‼️"
"Parts arrived on time and were as described"
"A hard to find part was found and saved my Landcuiser ! Thank you."
"great expeiernece shop here more often"
"Very easy to navigate site,good prices,fast shipping and best of all-genuine Toyota parts and quality!"
"I have been searching for these parts forever, thanks
"
"would like more diagrams per vehicle before confirming orders"
"Excellent, couldn't have been better in any way. I'll be sure to look there first when needing Toyota parts in the future."
"Great parts fit perfectly. The parts were at my door quickly. Even the cheapest shipping is too expensive."
"Much better than the ordinary!"
"arrived in a timely manner color did not exactly match but at least i could find a replacement"
"Looked for hours trying to locate a part. found this website, and put in an availability inquiry and all the work was done for me. The part is discontinued but they located one"
A rep from ToyotaPartsDeal.com, MaxxGPG, has responded:
“"Dear Customer, we apologize for the inconveniences you have experienced. Your satisfaction is our #1 goal.
Our RMA department has sent you an email, please check your inbox.
We greatly appreciate your business. ”