"Awesome prices and fast shipping. Excellent rating for you. Outstanding quality of parts!!"
"could not reach anyone by phone or email to get answers to my questions. "
"Very fast and simple, dont have to open an acount . Very well done.
good description for parts, easy to find,
thank you very much"
"I was happy with the prices I saw on the site, but was hit with a shipping and handling charge which was much higher than I would have liked. Hopefully the part is perfect."
"Ordered a quantity of 9 HVAC bulbs, pricing for shipping very expensive. "
"The shipping was too much plus unable to speak to a representative."
"pricing was good up to the end when it added another $2.00 to the shipping cost. Seemed a little slimy to me that it gave a shipping cost and then increased it "
"at Toyota Dealership....."
"the experience was great up until the checkout. When I looked at the cart it showed an estimated shipping cost of $20 for these small parts. But, when I got to the checkout the shipping had soared to over $48! Not happy with this part of the experience. "
"Shipping costs went up in two minutes "
“Dear customer, We apologize for any inconvenience you may have endured. Customer satisfaction is our #1 goal. The shipping cost is based on weight, dimensions, destination and shipping method. Thanks for contacting us. We greatly appreciate your business. ”
"I need this part Asap and had a question about the part and could not get help for live person on the phone, I was ask to send email and wait for an answer, to me that is dead waiting time, the auto is needed for bussing use and have to be up and running ASAP."
“Dear Customer, We apologize for the inconveniences you have experienced. Your satisfaction is our #1 goal. Due to the increasing workload, our parts specialist can only be reached via emails. Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST. The estimated response time is one business day. Thanks for your understanding :-)”
"FOUND WHAT I NEEDED AND CHECKED OUT!
GREAT EXPERIENCE!"
"Will definitely buy from them again A+"
"two different parts came up under the same VIN
went to ebay to further query
worked through it"
"Fast shipping and the item arrived as described."
"Factory Floor mats for 2020 Toyota Camry.
Fit perfect and appear to be OEM parts as advertised
Advertised for 2019 Camry , but I knew them to be identical for 2020 vehicle."
A rep from ToyotaPartsDeal.com, GeorgeGPG, has responded:
“Dear customer, We apologize for any inconvenience you may have endured. Customer satisfaction is our #1 goal. Our customer service reps are available to assist via phone, live chat and email Monday-Friday 6:30am-5:00pm PST. We are closed weekends and holidays. Thanks for your patience and understanding. We greatly appreciate your business.”