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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
2/5

2023-07-26

Too expensive

" The shipping is not clear right from the beginning and prices are not competitive "


Verified
4/5

2023-07-13

Easy to purchase

"Can't give a full review until the order shows up. Insane how the dealer and auto shops were upcharging me to$700 on a $500 part."


Verified
5/5

2023-05-31

Toyota Online Parts rocks!!!

"Site is easy to search and navigate. Prices are much better purchasing directly from the Toyota dealer. Highly recommended!!! Thank you!!!"


Verified
5/5

2023-04-25

Buying online

"Buying online to this site is so easy. And Zach Stevens was very helpful answering my questions through email. "

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-18

Great

"Ordered online and received in good order within a week. The tracking link took me to a fedex site showing no info on package but later found it on purolator site. Wierd. All good, part installed perfectly. "

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Verified
5/5

2023-05-10

smooth

"entered parts, asked to confirm fitment, confirmed with agent, as simple as that. thanks!"


Verified
5/5

2023-05-07

Fast and friendly

"@#$%&** easy and accessible "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-29

Great Service

"Great to find this part a a price that this car can be repaired."


Verified
5/5

2023-03-11

Exactly what I needed

"Had to call a couple times to make sure I had the correct part before ordering. Jim was very helpful and great to deal with."


Verified
5/5

2023-03-08

Simple and someone actualy answered the phone!

"Good customer service. Let see how fast my part gets to Northern Manitoba......"


Verified
4/5

2023-02-14

cool

"should have easier access to credit cards rather then going thru paypal.."


Verified
1/5

2023-01-13

Don’t trust this shop

"Had a conversation with them before placing my order which they deny having. They ended up shipping my part to the wrong address. I received only 1 of the 3 emails that their website says they will send. Had they sent the other emails, the mistake could have been rectified or the order cancelled, with no problem. They ended up overcharging me $150 and will not reply to me."


Verified
5/5

2022-12-28

Online Sales

"Cochrane Toyota parts department were very helpful."


Verified
5/5

2022-12-19

Great website

"Easy to order, fair pricing."


Verified
5/5

2022-12-07

I hope this works like promised.

"Needed parts for my Toyota so ordered from their website."