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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2022-11-23

Great service

"Great service from Judith to help me make the right part choice."


Verified
5/5

2022-11-02

Great service!!

"Online shopping made simple, thank you."

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Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-22

Excellent site

"REsearch and transaction made very easy."


Verified
5/5

2022-10-21

Great Custoimer Service

"Phoned in to check the order and got a few things straightened around on the order. Great service by Jim!!"


Verified
2/5

2022-10-20

Paypal is too strict! I,lost a day because of that....

"Also, update your database; you're showing a windshield for the 4runner 3rd gen that is no more available."


Verified
5/5

2022-10-06

"It is weird that the online cost is significantly lower than the in store cost. I will be very careful in purchasing anything in store from now on. "


Verified
5/5

2022-08-30

Good price on OEM Parts.

"Thanks for your prompt service.
Good Price.
5 Stars to you.

If I had one complaint, it's with the courier. The parts shipped fast from the supplier to the courier's Edmonton warehouse. And that's where it sat. Three days. The part arrived at the local courier's warehouse early Friday morning, and they made no attempt to deliver it until Monday. The annoying part was the expected delivery date was inaccurate. When I checked the part's status ut kept showing as past due.

I'm a 20-minute drive from the warehouse.

I guess Apple courier service doesn't deliver on the weekends. Too bad as it would have been the ideal time to install the part instead of having it sit in their warehouse for three days.

Courier, I give 2 Stars.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-08-18

Great customer service

"was very happy when I called and with the website as well"


Verified
5/5

2022-08-04

Easy to search

"Very easy to search parts. Prices look competitive."


Verified
1/5

2022-07-13

Liars liars everywhere

"Thumbs down. This is my first time to order here and I was very disappointed. I usually order at Toyota Parts Direct and they don’t tell a lie, shipment arrive on time. Yesterday afternoon, you said the package was already shipped through Canpar but then Canpar said the package was was just picked up at 5:09 PM today at Toyota Cochrane."


Verified
5/5

2022-07-13

Very easy to order on line. Went through quickly

"Prices very reasonable. Thank you"


Verified
5/5

2022-07-07

"Good web page set up for finding parts."


Verified
5/5

2022-07-04

Easy shopping for the parts I needed

"visual parts diagrams are a great help"


Verified
5/5

2022-06-30

fast and accurate!

"looking up parts and ordering is a breeze!"


Verified
5/5

2022-06-23

Fairly easy to find the parts I was searching for.

"Easy to find parts for my project, prices seem fair, and they didn't gouge me on shipping, so far, I'm happy."