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Product & services pricing
0.00/5
Chance of future purchase:
4.00/5
Shipping & packaging:
0.00/5
Customer service:
4.07/5
Return/Replacement policy:
0.00/5


Verified
4/5

2021-03-23

PLEASED AND SURPRIS....!

" U-GUYS HAVE ALWAYS MADE VISIT WELL WORTH MY TIME.."


Verified
1/5

2024-12-11

Couldn’t contact

"Order wasn’t complete. Only part went through"


Verified
3/5

2024-12-07

Online order

"Online order is easy, but surprisingly no status update or note when a part takes more than a week. I am still waiting for a status update after a week "


Verified
5/5

2024-11-21

Service desk, cargo rack pickup

"Friendly and helpful phone help and in person greeting on pick up"


Verified
5/5

2024-11-13

Great Service Team Experience

"Tyler and the whole service team at Lake City have always been responsive and helpful when I have had questions or needed service quickly. Thanks!"


Verified
5/5

2024-10-22

Awesome experience every time!

"Adam from the parts department is a pleasure to work with. He's always able to get me the most up to date info and parts for my super old truck. Thank you Adam!"


Verified
2/5

2024-10-16

Will not Honor online prices from same dealership

"Online price to pick up at the same dealership was 1/2 of what was charged if you walk in. This behavior is an example of what gives dealerships a bad reputation. "


Verified
3/5

2024-10-12

Stocking Fee issue

"I’m not satisfied with the stocking fee issue."


Verified
5/5

2024-10-09

" friendly/timely and great service and communication throughout the purchase!"


Verified
5/5

2024-10-05

Exactly what I needed

"I looked up two parts my truck needed. One was missing and one broke. I had trouble understanding what I needed, so I called and Adam Levy is who I spoke with. A kind young man. He helped me over the phone and sent me a link for each part via email which made ordering and receiving what I needed completely simple. He was quick with responses to any questions I had and very kind. I really appreciated the help and now my truck is all put back together and the installation was quick and easy. Ready for the road. I'll be contacting him again for any future issues I come across with my Toyota Tacoma! Thanks again, Adam!"


Verified
5/5

2024-10-02

Body panel parts

"I ordered some miscellaneous body panel parts for my 2004 Tundra. TLC had the best price and my order was ready in a couple of days for me to pick up. The parts person was very friendly and TLC is a very modern and clean facility. "


Verified
5/5

2024-09-22

Excellent

"I like everything they do for me thank you "


Verified
5/5

2024-08-30

A+

"Great experience! Hope to buy more parts from you!"


Verified
5/5

2024-08-30

Good service

"Ordered some parts online and they came quickly without any issues."


Verified
4/5

2024-08-17

Oil change service on 100K miles

"Got a report with recommendations what needs to be done on the next service "