"I received a part and customer service was not nice very rude"

"Their prices are unbeatable. "

"i received this survey before anything happened beyond being charged. where is my order?

next day... received email that order was ready, picked it up, added star to review. the ordering system, fullfilment process, and communication need improvement. meanwhile, the parts are on the car and i'm done, so that's good."

"I’ve used the parts department for a couple years now, all the guys there have been awesome. They’re always patient with me and have no problem helping me with anything. They’re absolutely outstanding. "

"It started with difficulty because of web site issues, but Bryce fixed order so we got correct parts and refunded the ones we did not need. I will be back for parts for our two Toyotas. "

"The parts were in stock, priced right and delivered promptly."

"I'm use to receiving an estimate of service/repairs ahead of any work and signing off on it. It didn't happen with the service rider and sure enough there were differences with understanding and price."

"Picked up the parts at dealer with no shipping costa"

"Josh in parts department was fast, friendly, and professional! "

"Received order in a timely manner."

"Very good experience from the time I ordered the part online until I picked it up. Great job! "

"I got my parts very quickly and they all fit my car."

"Like the title says .. The price hooked me ... The Shipping was way faster than expected.. I'd definitely buy here again..."

"Placed a large order of parts for a 2024 Tacoma. Bryce Oliver was excellent to work with, professional, competent, very helpful and patient answering the numerous questions I had. Best place in the South Sound and I will be back to buy more accessories and parts.

Also, a Shout Out to Tom Legarde who also assisted me and provided Service information and pricing for a wheel change and alignment.

Thank you,
Terry Schwab"

"this email is the most bothersome and problematic of the whole experience"