"third time ordering brake parts for my tacoma and always good service, good parts, fast delivery, thanks "
"My order just arrived a few days ago. It was packaged sufficiently to prevent damage, and the contents were as ordered.
Including the freight charges, it was a cost saving way to go. Highly recommended and I would shop there again."
"I recently ordered 2 parts for my FJ, one of which was an incorrect part number. Your ‘Amy’ caught my error, emailed me and included a diagram that included the part I needed and provided the correct PN. After I replied she swapped out for the correct part and even refunded me a few $ and got it shipped out with minimal delay. I think most places would have just shipped the original order and left me to figure out it wasn’t going to fit and would have left me to go through the return/re-order process. First class service and kudos to Amy!"
"Came through with parts again. Great service, just wish you guys offered free shipping say over a certain $ amount."
"Je n'ai pas reçu mon article. J'ai reçu un article que je n'ai pas demandé. On me propose de retourner l'article et de me rembourser. Donc, je ne vais pas recevoir l'article que j'ai commandé. "
"I ordered 200 in parts on one card. But the website said it didn't go through because the card address didn't match mailing address. So I tried my other card and Same thing. I didnt get any confirmation email. So I just got my dad to order it to his house. And then payed
him. I get a confirmation email and assume the other orders will be refunded. Days go by and I don't hear from toyota about my double payment troubles and didn't get refunded. So I cancel the order that seemingly did work in fear that I payed for 3 parts. I urgently need these parts but had to cancel my order. And I have 600 dollars currently in the abis. Hope to get this resolved ASAP "
"Fast delivery
Pleasantly surprised "
"Better price than a local dealership, plus fast delivery = couldn't be happier."
"Parts not available for purchase."
"Toyota Parts Direct was a great experience. "
"Parts were easy to find, process were good, shipping was inexpensive"
"Made a order and they cacelled it and did not give a reason "
"They had no idea when the part I ordered was coming in. Even though I explained in an email that I was willing to wait four months for the part they abruptly cancelled my order without explanation "
"Told to order a certain part number and provided VIN. After ordering, the part number changed and I cancelled the order due to the price increase."
"Everything went well. Very helpful site to order parts."