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Product & services pricing
2.97/5
Chance of future purchase:
2.79/5
Shipping & packaging:
2.54/5
Customer service:
2.71/5
Return/Replacement policy:
2.63/5

Verified
5/5

2024-04-25

TPD sells OEM parts!

"With time being the key, TPD sells OEM just as a dealer would. I had the advantage of being able to wait for parts. Now the NSK bearing which is OEM replacement can be found cheaper online! Now I have the bearing number and will $70 next time... I do like that they ensure the correct parts to match a vehicle are being ordered! "

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Verified
1/5

2024-04-25

No shipment received

"I haven’t gotten a shipment email or the item I have purchased and no communication on what’s going on with my order "

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Verified
1/5

2024-04-23

Nothing

"After 7 days nothing was shipped. My RAV4 can't ride without this piece."

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Verified
3/5

2024-04-23

slow order.

"Order took 1 week, and had to re confirm the order 3 days after placing order. The part was correct, but if I really needed it, id be inclined to get it elsewhere."

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Verified
5/5

2024-04-23

Nice details to see technical car plans for parts. Good price

"Easy to navigate and accurate to have the right car and models"

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Verified
1/5

2024-04-22

Wouldn’t recommend

"3 weeks into my order and my product is still not shipped out. Not communication from them, try to cancel order and 1 week later still to awnser on the cancellation. All bot replies no human employee."


Verified
5/5

2023-12-17

excellent customer service

"order came quick, part for my 4runner fits perfect, I will definitely order from toyota parts direct again,
thanks once again
"

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Verified
4/5

2024-04-20

Very good

"Thanks for the fast and quality parts."

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Verified
5/5

2024-04-19

Great experience

"Received the part I ordered in a few days. Wouldn't hesitate to order again."


Verified
4/5

2024-04-18

Tundra parts

"Cheaper then the dealer. Took a week to get."

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Verified
4/5

2024-04-17

Very good

"Good service Quickly reply "

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Verified
5/5

2024-04-17

Great quality and 100% genuine parts

"Really good quality and great shipping speed. Would recommend to any Lexus/Toyota diyers."

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Verified
1/5

2024-04-17

You wouldn't ship to a residence.

"There is nothing to indicate that you only ship to businesses on your web-site. Very disappointing when you cancelled my order. "

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Verified
1/5

2024-04-16

0 communication

"I have been trying to reach someone but i dont get any answer from e mails
Can not leave voice mail its full
Dont have a direct contact customer service. My car is in the shop waiting for a part. Online showed in stock thats why i ordered it. I dont have any confirmation of it bee8ng processed
"

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Verified
5/5

2024-04-16

Top Notch

"Excellent Service, Top Notch. "

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