"They were very helpful with my questions and making sure I am getting the correct parts"

"Products were well packed and delivery was fast."

"I am in need of a particular part and I need it asap. No matter how many times I tried to contact I received no reply. I cancelled my order due to this. More recently I tried to contact again about the same part availability and again absolutely zero response. Any orders I have placed in the past were sent out promptly and anytime I attempted to get in contact with someone I received a reply within a day, and sometimes within an hour. I’m not sure what’s going on but I’m quite disappointed. "

"Most parts ordered weren't available and I conformed the order then received further confirmation email
Please refund your dely no longer works with my deadline thank you "

"Very happy with online help"

"If you want to save money, then use Toyota parts direct. They answered my question, and the parts were shipped in a timely manner. I will definitely use Toyota Parts Direct again "

"Zero response to my calls and messages about the status of my order. Terrible communication. "

"Charged 3300$ for an order before confirming it can even be delivered to shipping address. charging delivery when i have to pay gas to drive 700km at a moments notice plus lost wages. "

"paid with virtiual debit and still no refound (2week as past) because the part is no longer avalable but it were avalable when i bought it"

"Still waiting to get the correct parts and correct price."

"Still wondering where my parts are and if they will ever get shipped out."

"Quick delivery and original Toyota parts"

"Return policy could be clearer"

"No ETA no price garantie for part"

"I Forget to put the VIM ."