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Product & services pricing
2.97/5
Chance of future purchase:
2.79/5
Shipping & packaging:
2.54/5
Customer service:
2.71/5
Return/Replacement policy:
2.63/5

Verified
5/5

2019-04-29

Dozens of orders. Never an issue.

"2007 Tundra and 2010 Venza. Always factory parts. Of course the big savings is in doing the work myself. But I always know that if the part is available, that I can order from TPD and have a solid transaction. The best prices. Shipping isn’t what it used to be but they seem to get fair prices. So 5 stars. "

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Verified
5/5

2024-05-22

Great service

"Easy to find the part. No problem with the payment. Confirmation and processing very fast with detailed notifications sent by emails. I'm really glad and thank you."

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Verified
5/5

2024-05-21

Awesome service !

"Awesome follow up from service to confirm parts!"

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Verified
3/5

2024-05-21

Slow

"In a world of high speed shipping and ultra fast turnaround, these guys are slow it'll take them 48 hours just to respond to your order only to tell you that it's actually not in stock that it's special order. When your car is down and in need of a part. I would look elsewhere first if you're looking for something quick."

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Verified
5/5

2024-05-18

Great service

"Great service, genuine parts, exactly what I was looking for."

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Verified
5/5

2024-05-18

Excellent Customer Care

"Thanks to the staff who corrected the order I placed, making sure I received the correct mirror cap for US Built Camry"

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Verified
5/5

2024-05-17

Friendly and helpful

"I would recommend them if you're shopping for Toyota parts online in Canada. It would be nice if their catalog automatically updated from their inventory system, as many parts they show for older vehicles are actually not available or discontinued. But when that happens, they are quick to contact you to offer to cancel your order in whole or continue with what is available."

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Verified
1/5

2024-05-17

Cancelled order stating by local because it’s cheaper

"I ordered a part and about a week later I received an email stating my order was cancelled due to the part being cheaper from a local dealer. Do you honestly think I didn’t check that before ordering. It’s not cheaper, it’s hundreds of dollars more and this service is horrible. Send me the dam part. This is completely unacceptable and a money grab. I expect more from Toyota "

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Verified
3/5

2024-05-16

"No body help me in French language. It is a problem…."


Verified
5/5

2024-05-16

2009 Toyota Venza parts.

"Good inventory, great prices and delivery was right on time.
"

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Verified
5/5

2024-05-15

The place to buy

"Easy, top and fast shipping !"

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Verified
4/5

2024-05-15

Good service

"The response time was good, unfortunately one of the parts was on backorder.
"

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Verified
1/5

2024-05-14

Wrong random part

"I did not get what i ordered"

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Verified
2/5

2024-05-14

Cancelled my order 5 days after ordering

"Took 5 days after I ordered to let me know they cancelled my order due to back order and they would not have accepted my order since I did not supplied a VIN number. Those are wheel center caps, why would they refuse to sell center caps without VIN.
Found them on Amazon after from Toyota and no need to supply any VIN!
"

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Verified
2/5

2024-05-14

8 days later, still processing.

"I would have hoped better tracking, at least a better way to know if the parts are in stock or not. For now my car is immobilized without a way to know when I will get the parts. "

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