"Cancelled my order as it was less than $250 due to Canada Post strike.

They could have maybe put this on the website as a disclaimer or before checkout, before I went and confirmed all the parts, got my VIN and processed the payment.

Waste of my time."

"They shipped to my billing address instead of my shipping address and all I got was “sorry nothing we can do”. Package will likely get stolen as no one will be home."

"Some of the part # s don't have a price. The chat option never has a answer and has to have someone to get back to you later. Ordered only the parts that listed the prices and then went to dealer for ones not listed (bolts for the parts I bought). When clicking to show status of order it keeps showing that they have been shipped but can't track them to where or how long it will be, and of course chat lady shows up with no answers. Call the number listed , leave a message (surprise no one answers) leave message and no response. Great my truck sits in garage with no idea when parts are coming, I guess will be borrowing the kids truck for a while as I wait for no response from them. If I had just gone to the dealer ,I would have been done. Not worth the small savings ! "

"Needed rear shocks for my Rav as it's shot. I went to the dealer and they wanted $130, Toyota Parts Direct only $89 + $13 which is still cheaper hence .it was a good experience, thanks!"

"With the postage strike, I guess they decided it wasn’t worth their time to arrange alternative freight, unless your order was over $250. So, I go to check tracking a few days later and see it’s cancelled and that’s their reason. Not exactly putting in any effort to overcome a challenge to serve their customers. Only serving themselves. I was able to order from my local dealer instead, and they had it in 2 days. "

"Easy to find parts that I needed and my order was checked to make sure they fit my model year."

"During the postal strike, rather than modifying their system to show shipping costs for FedEx, UPS, Canpar, etc., TPD implemented a $250 minimum order policy. "

"My order was cancelled because I did not reach the minimum of $250"

"Good morning, I placed an order on November 25 #15760081 but we canceled because there were parts not available. So you canceled the transaction as well as my bank card. I have not yet received the refund on my card and my banking institution tells me that it did not have information for the cancellation."

"Great Great you made a senior very happy with my order"

"Got what i ordered and delivered somewhat quick enough despite the strike by Canada Post"

"Unfortunately the Canada Post strike is getting in the way of a delivery. Other than that, this is the best place to go for Toyota parts. The dealership marks up the MSRP. As long as the part+ shipping is less than the dealership, I’ll order here. Customer service was very friendly and courteous explaining why they cant deliver at this time. The ability to pick up the part would be a bonus. "

"Placed my order for some targa seals for my 1987 supra and they emailed me immediately saying it may be about a 2 week wait & asked if that was okay, after 1 week it shipped and was at my door within 24hrs"

"Many toyota dealer did not have my part and the delivery reply i receive was 2 to 3 months.
I purchase an OEM sub and received it in 3 days."

"They used Canada post while they are on strike, and now I won’t get my item until it is over. Great. "