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Product & services pricing
2.83/5
Chance of future purchase:
2.69/5
Shipping & packaging:
2.53/5
Customer service:
2.65/5
Return/Replacement policy:
2.61/5


Verified
5/5

2024-11-06

Gas tank heat sheild

"About $100 less expensive than at local dealer. Fast shipping, good fit"

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Verified
2/5

2024-11-06

Improve

"Why order parts when after transaction parts are on back order!"

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Verified
2/5

2024-11-05

Difficulty ordering brake parts

"I ordered rear rotors for my daughter’s 2020 Toyota se for $277.92 on October 29 and was advised that they were the wrong ones for her vin number. The site wouldn’t allow me to input my vin. They said that the rotors were non cancellable. I couldn’t get a hold of anyone on the phone or have anyone return my call but I did have some success with the text section and I was able to stop the delivery. I decided to also order pads and a shim kit as well as the correct rotors. I was given a list of the items but I wasn’t sure if the pad set was for two or four so I asked for clarification but as of now I haven’t heard anything back yet. I have to get the brakes fixed because they are very noisy. I don’t know how long it takes for you guys to answer a simple question regarding pad quantity. I might add that I have not received any credit for my purchase yet."

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Verified
4/5

2024-11-05

so so

"the chat robot is mediocre it finally said a representative would contact me. one never did. three weeks later i emailed directly and got a response in about a week. One the main site the part checked out ok but on ordering said it wouldn't fit "

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Verified
5/5

2024-11-04

Great Prices compared to my Toyota dealer.

"Parts are cheaper than my toyota dealer even after shipping."

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Verified
1/5

2024-11-04

Wrong Part

"I ordered an engine air filter, and was notified that the part # that I ordered was superseded by a new part #. The new part arrived and is the wrong size to fit in the air filter box."

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Verified
5/5

2024-11-03

Great Service and Parts

"Ordered parts for my Toyota. The VIN was checked and part numbers were confirmed prior to accepting the order. The correct parts arrived. Great experience. Highly recommend. "

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Verified
5/5

2024-11-03

Great customer service

"They take the time to make sure you've ordered the correct part before they ship it to you. "

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Verified
4/5

2024-11-03

OEM

"I received all what i asked
I will buy again there
"

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Verified
3/5

2024-10-31

Parts I ordered were not available

"A few business days after ordering my parts I was contacted and informed they were not available.

They have initiated a full refund.

No parts and behind schedule but the best I could hope for.
"


Verified
5/5

2024-10-31

Easy, Direct, Accurate, Fast

"Ordered a couple of parts, the parts needed to be shipped from outside of Canada. The staff was quick to respond to my questions, and there's a few ways to get in contact with them. The order was correct and arrived FAST! Thanks for the help!"

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Verified
5/5

2024-10-30

Genuine parts at a reasonable price

"The parts were correct, packaged properly and delivered in a timely fashion. "

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Verified
5/5

2024-10-30

As advertised

"Very fast shipping, good communciation throughout the delivery process, product is exactly as advertised"

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Verified
5/5

2024-10-29

fast delivery and best parts

"good experience, the parts are the best."

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Verified
3/5

2024-10-29

5 days to delivery 5 kilometers

"TPD used to have local delivery. If I wanted my parts to go to Toronto I would have ordered from Toronto and got them the next day instead of 5 days"