"the chat robot is mediocre it finally said a representative would contact me. one never did. three weeks later i emailed directly and got a response in about a week. One the main site the part checked out ok but on ordering said it wouldn't fit "
"Parts are cheaper than my toyota dealer even after shipping."
"I ordered an engine air filter, and was notified that the part # that I ordered was superseded by a new part #. The new part arrived and is the wrong size to fit in the air filter box."
"Ordered parts for my Toyota. The VIN was checked and part numbers were confirmed prior to accepting the order. The correct parts arrived. Great experience. Highly recommend. "
"They take the time to make sure you've ordered the correct part before they ship it to you. "
"I received all what i asked
I will buy again there "
"A few business days after ordering my parts I was contacted and informed they were not available.
They have initiated a full refund.
No parts and behind schedule but the best I could hope for."
"Ordered a couple of parts, the parts needed to be shipped from outside of Canada. The staff was quick to respond to my questions, and there's a few ways to get in contact with them. The order was correct and arrived FAST! Thanks for the help!"
"The parts were correct, packaged properly and delivered in a timely fashion. "
"Very fast shipping, good communciation throughout the delivery process, product is exactly as advertised"
"good experience, the parts are the best."
"TPD used to have local delivery. If I wanted my parts to go to Toronto I would have ordered from Toronto and got them the next day instead of 5 days"
"Very pleased with the communication and attention to detail to make sure part numbers were correct and on the latest revision. "
"The website is well apportioned, making it convenient to search for parts. TPD ships quickly and is very clear on what information is required when ordering. "
"Unfortunately, after a full week, I not only haven't received my order, but my order status hasn't been updated. I have no idea if it's been shipped or back ordered. Hopefully I can update this review to a more positive one soon."