"My order did not arrive on the scheduled date . "

"Fast delivery and way cheaper than dealer. Thank you toyotaparts direct, for sure will order again for my lexus."

"Part was packaged well. They confirmed my VIN number to be sure it was the correct part before shipping. Great Customer Service. Thank-you."

"Fast good service. Easy to use online "

"Genuine Toyota,great savings, quick delivery! "

"It's my second experience with Toyota partsdirect. really save money compare to Toyota dealer. They follow up with VIN # verification and sent me right parts. Nothing went wrong so far. Just small concern its bit hard to find right parts on web site. but when I follow up via email they are great. Deleivery also went smooth it was quicker than I thought."

"We ordered a few times and always received the right parts at a good price. Keeping my cars OEM sure help with durability and dependability."

"Best Toyota parts service in Canada

Fast and reliable

"

"Product was as described and fit perfect, however a photo of the part would go a long way :)"

"Spent hours on my order. Placed order.
No email confirmation, no invoice.
Called, emailed, called, messaged online. Finally got a response (days later) saying that TPD was waiting for MY confirmation to order. Only some of their emails came through (no, not to junk). Why do I need to send another confirmation after committing to purchase online? No other auto parts site I use does that, and I use them a lot for my line of work. Dislike wholeheartedly that I can't speak to a human who can fix this situation the day of. This situation ticks all the areas of concern."

"Great experience- vin number confirmed correct part, arrived in just a few days and part fit perfectly "

" thank you for your help and assistance!"

"About $100 less expensive than at local dealer. Fast shipping, good fit"

"Why order parts when after transaction parts are on back order!"

"I ordered rear rotors for my daughter’s 2020 Toyota se for $277.92 on October 29 and was advised that they were the wrong ones for her vin number. The site wouldn’t allow me to input my vin. They said that the rotors were non cancellable. I couldn’t get a hold of anyone on the phone or have anyone return my call but I did have some success with the text section and I was able to stop the delivery. I decided to also order pads and a shim kit as well as the correct rotors. I was given a list of the items but I wasn’t sure if the pad set was for two or four so I asked for clarification but as of now I haven’t heard anything back yet. I have to get the brakes fixed because they are very noisy. I don’t know how long it takes for you guys to answer a simple question regarding pad quantity. I might add that I have not received any credit for my purchase yet."