"I didn't received answer about part fitment cross reference between two models, just cancel or not "
"Mailed quickly, The service was excellent"
"Still waiting for a confirmation to know if my order is available, shipped, I’ve used the automated system now 4 times and I still have no idea if my part is coming or not "
"Received the correct parts quickly "
"TPD responds promptly to customer enquiries. There service is prompt and efficient. The product was as described and was carefully packed. The kind of business which would make me a repeat customer."
"Thanks for great sales and support. Much Appreciated. "
"Haven't received the parts yet."
"I ordered but had to cancel as I was able to fix the part after all. They cancelled the order quickly and without issue. Thank you! "
"My order took extra long due to the Canada post strike and unfortunately fed ex was only taking a minimum about of orders per day. My only issue was I wished they could of had a system in place to have a response to any questions as to what is happening with the orders. It is not tpd fault for the delivery delays but to have a human to talk with would be a huge calming feature when spending large amounts of money.
But all the parts were correct as usual.
Will most certainly recommend and use this service again. "
"The website says the part fits 2WD AND 4WD models and it doesn't"
"I did not know deliveries were sent by Canada Post nor was it made obvious during the ordering process. Canada Post was on strike at the time I ordered. "
"Well, I just got the part, due to mail strike. But it is in perfect shape. I'm not painting it, just a war wound to be proud of..."
"As the title states, I put in my order and it was cancelled right away due to not being above a specific amount. I ended up buying directly from the dealership, which costs more, but less hassle. "
"Parts ordered - Nov 11.
Label created - Nov 12 with estimated delivery - Nov 19.
Email received on Nov 16: Did Toyotapartsdirect.ca Deliver?
Finally on Nov 18, Seven (7) days after purchasing date the package was picked up by Fedex or dropped off to Fedex location, with now estimated delivery on Nov 21st by the end of the day. (I really doubt)
I know it will be hundreds of reasons for this: the busy Christmas time or Canada Post strike or blaming another side etc.
Anyway, bad accuracy of Fedex is very well known, but I don't understand that Toyota parts have package in the possession for days and not doing anything?
Delivery is now pending. We'll see!"
"Did not get the part. And did not get refunded yet.worse part ordering experience I have at.
My worse experience ever."