"Superb with the conversation and the delivery it was fast !"
"As opposed to the reviews I read prior to placing an order, the transactions went smoothly and was delivered in a timely manner. Thanks again guys."
"I received the material in less than 5 open days from the moment I place the order. "
"My third order with TPD included incorrect parts delivered. One email later, the helpful staff made the correction with a return label and refund. Poor execution but good service on this one. "
"Customer service promptly advised the parts were not available and no ETA. Advised on options and cancelation policy. Can’t ask for better."
"Saved over $200 on a $1k order. Parts shipped as soon as they were confirmed and arrived promptly."
"Bo help me get the right part"
"I received the correct part, promptly, at a reasonable price, with good tracking included."
"I ordered 4 part numbers and tried to pay with my visa debit. It was declined but the funds were still taken. I then tried my MasterCard and the billing address didn’t match the shipping address. So it was declined but the funds were still take. Corrected my billing address and it worked. But I had 3 charges. I then got an email saying 2 items I ordered were backordered. Every other site I’ve ever ordered anything from will list parts as backordered or unavailable. But anyways we took those items off my order and carried on. 6 days passed and I was getting frustrated that the funds were still taken from my debit and MasterCard. I tried calling the 1-888 number and got no one. Talked to someone on the online chat and asked to cancel my whole order as it hadn’t shipped yet. I also sent an email on the same morning saying I wanted to cancel my entire order. 5 hours later I got an email saying my order shipped. After 6 days for items in stock. With my money that was **** they said it would take 48 hours to be removed from my statement. My bank said it’s actually 4-6 business days. And now I have parts coming but have no idea what I have paid for it. The only invoice I have says $9.61 in parts and $13 tax. Doesn’t seem right at all. Seems like this place is a bit too disorganized. And I will be paying extra through my local dealership next time. Not overly thrilled with this transaction. Hopefully the parts show up soon. "
"I had to ask twice over three days by email to have a phone number to talk to you guys. This is way too long. Just put your phone number on the website, 0-000-0000 as it is right now looks very suspicious..."
"It took about 3 weeks to receive my order. The ordering process was a little cumbersome and required a reply to an email to confirm my order. Price was good, and I received hard to find genuine Toyota Parts for my 30 year old car!
I would order again from Toyotapartsdirect.ca"
"Great experience, best price for this genuine part."
"Part never shipped email and got a refund"
"Great Service, No issues, Will order from them again"
"Ordered parts( order#10512789) on oct 05 2022. today is oct 12 and still no tracking number, order is not even ship yet. Meanwhile website , upon purchase, stated to received next day. ?????"