"excellent service quickly and not too complicated to find the required and original part on the other hand the price for shipping is still quite high but I was advised before concluding the final order"

"Always always very helpful and quick to reply


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"High shipping cost, slow shipping, poor communication. Item was shipped one hour west from my location. Charged fast shipping amount, one week still without item. No one answers phone, nor replies to email inquiries. Live chat does not have access to shipping details or information to products. They refer to parts who can only be contacted by email. Very poor way to do business. Absolutely will not reccomend Toyotapartsdirect.ca"

"Overall, an excellent first experience of using them."

"Quick service, I have nothing negative to say."

"very fast delevery, very happy"

"Put in the order! try to call to confirm no answer! left message no call back! email no respond! Never again buy part from this site!!!"

"I still haven't gotten my part. You're probably missing out on a lot of business because of convenience. You had the part in stock, and processing the order took 3 business days which is excessive. And now just to get it shipped within the country of Canada (I'm not international) takes over a week? Not cool when Amazon can ship from somewhere like Florida to my front door in 2 days, and within Canada in half a day. I think you guys need to review your shipping times."

"I contact from Canada and you dont sell to canada"

"Wanted a right hand visor. VIN suggests (demands?) an upgrade $285 part. Have ordered the original $92.00 part but it has not yet shipped (1 week in). Service was good but have not yet received my part."

"Parts are delivered on time and fit perfectly."

"Placed an order 1 week ago. The charge has been placed on my CC but i have not received ANY order confirmation from ToyotaPartsDirect "

"Ordered a week ago did not receive anything yet and no news from them....will wait and see."

"I had 2 windows open, on one I had entered the VIN for my 2009 Camry, while exploring other things in the second window. Somehow I ordered a brake plate for a 2012-2018 Camry, versus my actual car. I only realized it after the part arrived, but was pleasantly surprised to note that ToyotaPartsDirect.ca realized that mistake and sent the correct part, despite a cost difference in my favour. It is rare to find that level of initiative. I will order all my part needs here!! Thank you!"

"Genuine Toyota Parts for less than aftermarket parts. Great customer service and fast delivery. "