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Product & services pricing
2.97/5
Chance of future purchase:
2.79/5
Shipping & packaging:
2.54/5
Customer service:
2.71/5
Return/Replacement policy:
2.63/5

Verified
5/5

2021-10-30

The right part and a decent price, promptly.

"Totally hassle-free experience."

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Verified
1/5

2021-10-27

SENT THE WRONG PARTS

"Found the correct parts on there site, good pricing, ordered front two brake line tubes. Received them 27/10/2021 with parts that don’t match up with the numbers and dont look exactly like the parts I ordered. "

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Verified
5/5

2021-10-26

Excellent service on time.

"Seamless procurement of genuine parts on time."

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Verified
5/5

2021-10-24

Packed well, all the right parts

"I ordered replacement wiper inserts for my 2009 Toyata Venza. They were packed well with lots of paper for protection in a bix large enough so that they didn’t get kinked. These wiper blades are working well in rainy Vancouver. Much less expensive than getting wiper blades from the stores."

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Verified
1/5

2021-10-22

Don’t be in a hurry

"Well it’s been over a week , no parts, no email, no status, don’t try calling, even at 08:01 in the morning because all the help desk people are busy( read not even existent ) and leave a message. I live in a rural area, and Carquest was able to at least get some parts i needed in two days. Now to try and get my money back!"

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Verified
5/5

2021-10-22

Excellent service, above all expectations

"Watson at TPD was very helpful at figuring out my parts and mixing a few seperate order i placed over a few days and combined shipping and refunded the extra cost. Even though i didnt ask for it. There was a missing part and he gladly had one shipped to me quickly. My experience has been very great and I will be ordering more parts for sure! Prices are good as well for Toyota original parts. That makes the repair less costly and gives me the opportunity to be able to put those long lasting toyota parts. Thanks Watson! "

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Verified
2/5

2021-10-21

Reseller company be aware their communication is poor

"My order took over 2 weeks to be filled, & when I attempted to cancel it when it STILL hadn't been processed, let aloneshipped, they refused.

After numerous emails & about to proceed with a dispute & charge back with my credit card company, they agreed to refund my money minus a "restocking" fee.
Once I find out what it is, I'll update.
Ebay has much better US prices for OEM toyota parts including shipping to Canada than this Canadian based company does.
"

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Verified
5/5

2021-10-21

Never Disappointed

"I needed a part that our area Toyota dealer said would need to be ordered from California and would take 2-4 weeks to come in. Got my part within a few days of ordering and saved $120 above what Toyota quoted, and that was after I paid for tax and shipping! I’ve dealt here lots and would recommend it to everyone. "

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Verified
1/5

2021-10-21

dont buy from there!!

"After a WEEK still trying to talk with someone,!! The chat is useless! And its absolutly impossible to cancel the transaction on the site! A BIG ****!!!!!"

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Verified
5/5

2021-10-20

Great Service

"Great price and Great service. Fast delivery. Very satisfied. Awesome quality."

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Verified
5/5

2021-10-19

Great parts, great service

"Very easy from start to finish. Been buying parts for several years from here and they have never let me down. 4 Toyotas in the family, all with lots of clicks. Thanks again!"

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Verified
5/5

2021-10-15

Rear coil springs - delivered quickly

"The ordering process was easy and efficient. The parts were delivered faster than predicted. "

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Verified
5/5

2021-10-14

Excellent Service!

"I ordered an ashtray and received it in very good shape within a week. The process was very easy. Thank You!
"

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Verified
1/5

2021-10-13

It's been a week and still hasn't shipped? I should have bought it at Rock Auto. I would have received it already.

"It's been a week and still hasn't shipped? I should have bought it at Rock Auto. I would have received it already."

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Verified
5/5

2021-10-13

Parts fit perfectly, delivery time was less than estimated. Will do this again for parts needed.

"Super, could not be more satisfied "

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