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Product & services pricing
2.97/5
Chance of future purchase:
2.79/5
Shipping & packaging:
2.54/5
Customer service:
2.71/5
Return/Replacement policy:
2.63/5

Verified
3/5

2021-10-12

Expensive slow shipping

"Extremely expensive 10 day ground shipping. I'd have expected usage of a proper carrier at that price. Haven't received my order yet."

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Verified
3/5

2021-10-11

No shipping notice, no tracking supplied........

"Ordered part but I don't know if it was shipped, no tracking number provided nor an expected delivery date........"

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Verified
5/5

2021-10-11

Great customer service

"Ordered parts for our Sienna and arrived on time and as described on website. Fast response and courteous service. "

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Verified
5/5

2021-10-08

Very happy with the service you provided

"Your people followed up with me every step of the way. Refreshing to have such great service. Thanks again"

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Verified
5/5

2021-10-07

Fast and professional.

"Very professional service!"

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Verified
5/5

2021-10-07

just as ordered

"parts arrived in good amount of time, ordering was easy"

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Verified
1/5

2021-10-07

No confirmation of my order

"Initially it was very difficult to make contact after placing my order. Eventually I was advised they had sent an email to confirm I had in fact placed the order, I never received any such email. I attempted to confirm the fact I had placed the order and sought further confirmation of my order, I have yet to hear any further information. Not impressed and still not sure anything is coming, although my credit card has been debited. "

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Verified
4/5

2021-10-06

2 chance for one buy

"First order inverse with other buyer, after sec"

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Verified
5/5

2021-10-03

Doesn’t get any better

"Toyota dealer told me it would take 1 month to get parts. I was able to have them in exactly 7 days. "

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Verified
4/5

2021-10-02

08 tundra/abs

"Very satisfied with abs sensor and dust shield, exact match. Shipping took 7 days, could have been better."

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Verified
1/5

2021-10-01

wrong items received

"cannot reach customer service/ no call back/ wrong items received"

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Verified
5/5

2021-09-30

Excellent service

"Ordering was easy, Right part came. Fast service,"


Verified
1/5

2021-09-29

Product never received, no service at all

"After leaving 3 phone messages, no call back, no product received and no reimbursement.
"

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Verified
5/5

2021-09-28

Awesome support!

"Outstanding support from part reference number through shipping!"

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Verified
5/5

2021-09-27

A little better price than the dealer.

"Part was delivered quickly and I saved a bit of money over the dealer who ordered the wrong part at first anyway."

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