"As sson as part was be verified by VIN , shipped 2 days later at my door.
Will order other part when needed."
"They have no idea how to do business or keep customers notified. Had to threaten with cops cause I was into 4th week and had never heard a thing. Terrible business."
"Doesn’t get much easier.
Spoke to Toyota directly, got the part number that I needed, searched for it on their site, added to cart, check out and done. "
"the parts person was very knowledgeable, I like the fact that they ask for the VIN to get the right parts - the only thing i would suggest for replacement parts for secondary valve injection for the Tundra is to add the intake manifold gaskets."
"and processed and shipped the order fairly quickly..."
"Great service and precision "
"I don't normally deviate away from amazon.ca/ebay.ca, but took a chance with TPD.. I was glad I did.
Their website is great; enabled me to narrow down my exact part, and order with confidence.
The site allows cart-checkout As Guest; otherwise it would have been a deal-breaker for me.
(I refuse to create a new account at each and every company I'd like to purchase from.)
It was necessary for me to contact TPD in order to change my shipping address.
Their email reply was prompt, friendly, and professional.
The Prius part cost $64, and shipping to BC was $25 including taxes.. which is fair, imo.
Total bill was less than $100.. what can you buy for under $100, these days?!?
The part arrived on time and was exactly what I was needing.. Thank you."
"Excellent service. The part is a perfect match for my 2010 FJ Cruiser. Quick delivery by Canada Post."
"I found the part I was looking for & placed it in the cart. Before I placed the order, I chatted with Alice on the chat line. I asked her if the company accepted status cards for part of the tax on the order. She wasn't sure so she said she would have someone from the sales department email or call me. I waited another day and still no word from anyone. The part was on sale and I didn't know when it ended so I ordered it anyway. It has been seven days since I asked that question to Alice. I am very disappointed that I have not heard from anyone as of yet. Thankful that I went ahead and ordered the part. It has been shipped."
"It is very difficult to wait for a delivery when one works - you don't want to leave it on doorstep for someone else to steal.
I would try and have someone home to wait for it if I had any idea when it would be coming - but I m told it has been shipped but nothing turns up and then I get this review -how can I make a review when I don't have the shipment yet?"
"This is a Micky mouse company. The never respond to e-mail and never return calls.
Horrible way to run a company. Then after place order they then respond saying we have to order from dealer and part is back ordered. I knew that. That is why I tried using them. Just horrible people to deal with. Your Toyota dealer is way faster. "
"Needed a new truck. Wasn’t happy with destination toyota in Butnaby.
I met Derrick on Marine. Excellent guy. "
"Ordered it on May 30, it was shipped on June 2, expected delivery day is June 11, shipping cost $31 from Ontario to BC on a very small and light part. I called to ask if I could have a refund on some of the shipping costs and never received a call back."
"All in all a positive experience. I got the parts I wanted in a reasonable time. The email reply to my parts query was very helpful, but do not get involved with the "Chat" help on the webpage. Absolutely useless. Don't waste your time."
"Your service is magnificent. Thank you."