"Many parts places on web, found this site which it was easy and understand to use. Found prices good , delivery was good. Will try again"
"Managing stock online isn’t complex, if you’re out of stock say so before I fork out a percentage of my pay check for needed parts that just end up **** in banks for two weeks. "
"The website is easy to order the parts that I need with all the parts diagrams. The oem parts are best quality and the shipping is fast. Thanks "
"The price was outstanding and the amount of time it tool to receive my product was outstandingly superb.
Thank you Toyota Parts Direct."
"[Resolved] Didn't have any issues with the parts until recently: bought a front right shock absorber (among many other parts) based on the online catalog and also provided my VIN for verification. Unfortunately for me, this part was not compatible with my car (the rod was smaller than the mount) and I have not noticed that during the installation. This caused damage to other suspension parts (found out after approx. 4 months, when a knocking sound developed).
But this is not the worse part: I sent two emails to the seller and haven't received any response.
Update: the above was resolved and I am updating my review to reflect that otherwise the parts are of the best OEM quality and shipping is pretty fast."
"Excellent as always, great turnaround."
"Was skeptical at the beginning but am a believer now. Decent prices and quick shipping. "
"The only negative I can think of is their on-line chat function isn't very useful. All the chat person does is defer to the "parts experts."and I wasn't able to speak to any of these experts on the phone; my calls just went to voice mail. So their communication could use some work. Other than that, they shipped my part so I'm happy. "
"I haven't got my part yet, so I don't know if it's the right one."
"fast shipping + correct parts"
"Great service, thank you very much"
"You'll be waiting 1-2 weeks min or longer and then shipping times. Horrible shipping rates not to mention. he doesnt have parts on hand and most is special order that he sources. Great if ya wanna save but useless waiting 3 weeks or longer for parts. Refunded and went elsewhere.
Side note..comes across as an a**hole if ya ask tomany questions..got the personality of a dead stump"
"ordered received fast. very happy"
"I feel for you if you order a part in error. Make sure you read the policy page located in the very bottom of the website. I found out the hard way they wanted to charge me 35% restocking fee. I found it easier to eat the whole amount and not deal with them again and share my experience.
"
"Misleading return policy. Apparently in original packaging also means unopened. Would have been nice to know that at the start. "