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Product & services pricing
2.97/5
Chance of future purchase:
2.79/5
Shipping & packaging:
2.54/5
Customer service:
2.71/5
Return/Replacement policy:
2.63/5

Verified
5/5

2021-02-04

First time buyer

"Everything arrived as ordered. Way better prices than the local toyota dealer. Took a little longer than expected to arrive, but that was Canada Post not toyotapartsdirect. Will buy again! THANKS!"

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Verified
5/5

2021-02-01

Great Service

"I rate my experience as below
1. Competitive price
2. Quality products
3.On time delivery
"

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Verified
5/5

2021-01-28

good service and good prices

"part arrived as anticipated and hassle free process "

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Verified
5/5

2021-01-26

Handle 2004 sienna

"arrived 1 day before sched"


Verified
5/5

2021-01-21

OEM parts without the mark up

"Good prices, fast shipping, perfect fit!"

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Verified
4/5

2021-01-19

First order

"All good parts were correct , timely "

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Verified
5/5

2021-01-19

fixing old car

"So far we are great. Product arrived as it said. I am not waiting for 2 more parts . i would recommend them.
"


Verified
5/5

2021-01-18

"Service was great and price was great"

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Verified
3/5

2021-01-12

Generally Okay, but some Order Issues

"I placed an order for a thermostat and o-ring back in December 2020. The order initially shipped rather quickly, but soon after that I was issued a partial refund with no explanation. My order was then returned to sender by Canada Post as it had an incorrect address written on it. I tried calling TPD three times, left messages, and received no reply (this could be due to Covid?). I noticed there was an email address, so I emailed asking about the return to sender issue and the refund. I was only told that they would investigate what had happened to cause Canada Post not to deliver. After a few more days, they re-shipped my package. When it arrived, it very clearly only had the thermostat, and was missing the o-ring. Looking at the packing slip, someone had written that my car didn't require the o-ring, so they didn't include it with my order (without telling me first).

My car does in fact need that o-ring, so luckily I was able to reuse the old thermostat housing o-ring, so I didn't need to reorder, but I wish they had asked me before removing parts from my order. All in all, the genuine Toyota thermostat is working great now (old parts store junk failed after 8 months), and it was half the price the dealer quoted me. So even with the $20 shipping cost, I saved about $10.
"

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Verified
4/5

2021-01-12

Good!

"Good service, good parts, ok price.... could be cheaper???"

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Verified
5/5

2021-01-11

Great people

"Very good thanks Toyota parts direct "

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Verified
5/5

2021-01-11

Very Good

"Part arrived in about a week. Great service."

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Verified
5/5

2021-01-07

4 pièces pour ouverture du hayon

"Pièces d'origine, super.
Mais je n'était pas capable de suivre la livraison. Mais service rapide bien reçu.
Merci
"

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Verified
5/5

2021-01-05

Great site for hard to find toyota parts, fast service

"Great site for hard to find toyota parts, fast service"

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Verified
5/5

2020-12-30

Ignition coils and Spark Plugs

"I received today Dec.29th.
Excellent

Thanks
"

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