"Seller did not fulfill $1K+ sale"
"My family member ordered three amazing LV products. My purse has no LV stamps, inside was the wrong color leather, and had to visible LV authenticity. Fake.
Disappointed! "
"DO NOT SELL ON TRADESY > This company is full of crap. A customer stated she received my package without her contents in it, now this is the 2nd tome this happened to her when purchasing off this site, which make no sense at all that she is still allowed to buy. Now all her messages to me her timeline was off with receiving the package etc. Now all of a sudden my account is suspended and I cant get any information on where my item is that I sold to this customer its real funny once I explained her timeline and the things she stated to me in a message now my account is suspended so this is how you all treat your sellers suspend their account when they know whats going on is wrong and someone is trying to keep my item and im not getting paid for it. Im going to complain on all social sites, BBB, yelp etc because y'all are trying to covert fact that your customer is a lie."
"This is my third time buying from tradesy. I have been satisfied with every purchase and each item has been authenticated! "
"Strawberry Fields has great customer service and is very responsive to messages. The glasses arrived quickly and look better in person and I can’t wait to wear them. I will definitely be buying more items from this shop. Thanks again!"
"Have always found something to pique my interest!"
"Every time I'm selling there there is always an issue with payouts...Always delays...they could hold your money up for 3 weeks and transfer and wait again up to 7 days...."
"Had an awesome experience with my first purchase . Seller was accommodating , variety of items online are overwhelming. Competitive prices plus additional promotional discounts on top of the sellers price! Love my Chanel shoes"
"I received the bag yesterday and I AM IN LOVE
Thank you for such speedy shipping
Just AWESOME
I have yet to love a bag as much as I love this one.
It’s perfect!!! Just as described but better!!!
I’m Estatic over the sale, price and how fast it was shipped.
I will definitely do business with this seller ASAP!!!! ♥️♥️♥️♥️♥️♥️"
"Stay away if you are a seller. Their commissions are extremely high, they take 21 days to put the the money in your Tradesy account and if you want to transfer to your credit/debit card takes another 7+ business days plus you have to pay 2.9% "processing fee". Processing fee? My bank charges $25 to do a same day transfer to any account in the US for any amount. They take 7 days and charge you a fee. My fee came to $37 which is robbery. Why a percentage? Why not a flat fee?
I sold a Hermes bag on June 6, 2018, the buyer received the bag on June 11. They deposited the funds in my Tradesy account on July 2 and I am still waiting for the funds to be transferred to my debit card. Today is July 14, 2018. So, for more than a month they have the buyers $1,596 and have not given me my $1,246.87.
I am looking at other reviews and noticed the ridiculous explanation from Tradesy2. What a lot of BS! They say that because of recent stolen identity incidents they need 7+ business days to transfer funds to sellers. First, merchants are not responsible for fraudulent transactions if they follow card processing procedures. If Tradesy obtains an approval code when the buyer makes the purchase they are OK. For sure after 21 days they should know if the transaction was not approved. Secondly, banks are great at flagging fraudulent transactions within seconds. They have fraud models that look for out-of-pattern purchasing behaviors for millions of transactions at the same time. Finally, what seller is going to use a stolen card number to put money into it? What are they protecting with the 7+ waiting period?
I have called twice and although the reps are polite they can't do anything but play back to you their policy. By the way, the policy is only in the FAQs and is not clear when you put items for sale.
This is a rip-off for sellers, they are using the money to fund their business on the backs of sellers. Think twice before you put anything for sale here there are other better alternatives."
"Well, not me. I've been looking for a place to search for favorite but discontinued style of Brighton purses for a good long time.
Suddenly, I found a link to Tradesy! How good can it be? I t's been less than a week and I not only have my purse, as described, totally stoked...BUT I am ordering again. I love the ease of use, the photos, the descriptions, and the detailed sale requirements. It's all you need to know to make a secure decision. Aside from being sad that i do not LIVE there, I am very happy with the speed of service, the products and the company ethic. You will not be unhappy...trust me. I'm old-school picky! Thanks, Tradesy!
"
"I have been a trades seller for 4 years and in the last 2 years they have become irresponsible with there sellers funds. they hold funds for weeks at a time and when its time to transfer funds they hold for more weeks after charging the seller a so-called secure transfer fee. I really loved this company in the beginning and I'm really sad to see how they treat the heart of the company (sellers) in this way. "
"I love the experiencia that give me this website. It has the best offers and variety of products. I just love everything about Tradesy."
"I order and paid for a pair of Valentino Rock studs. Tradsey sent an email stating they were being prepared for shipment. Then , shortly thereafter, I received an email from PayPal stating I had been issued a full refund from Tradsey. When I checked the status of my order, it was listed as canceled.” No warning or explanation from Tradsey! And, I certainly didn’t cancel the order. Terrible way to do business. I will shop elsewhere."
"I thought I bought a watch from
Someone, the loan was opened the seller tells me he cancelled the item, it was damaged. Fine. I check my bank account and he billed me! I had to go through Affirm to get my money back and they shorted my refund by $30 claiming I owed "interest"! Interest in an item I NEVER GOT!!! They are shady do not use them!"
“Hi Stevealmonte, thanks for reaching out and so sorry for the trouble! Whenever an order is canceled and the form of purchase was Affirm, the loan with Affirm is canceled out. This does not mean that the interest on that loan is canceled out as well. So sorry for any confusion this has caused. I hope this information clears any confusion and if you need any further assistance please feel free to reach out via email at team@tradesy.com -M”
A rep from Tradesy, Tradesy2, has responded:
“Hi Shayla, thanks for reaching out and so sorry for the trouble with your account!
I can definitely understand your frustrations and concerns and I do apologize for the inconvenience. I see that you are corresponding with a member of our Trust Team and they are the only team that is able to close and reopen Tradesy accounts. I, unfortunately, do not have the power to the ability to reopen your account.
You are able to leave your feedback and we will be able to correspond to that as well since we value all of our user's feedback to help make Tradesy a great platform for all users.
I hope this information helps! If you need any further assistance, please feel free to reach out. - M”