"The Coach tote was just the right size that I was looking for. I was looking for a small designer tote for an evening out or a short day outing ."
"As a first time buyer, I purchased 3 items which I was truly pleased with 2 of the 3. Unfortunately one of the bags I purchased was clearly FAKE. I reached out to Tradesy and after several attempts to resolve the situation, I am being told that this cheaply made knock-off Gucci bag is authentic and supposedly the result of mass production where little attention is being paid to details. Well this is not what I paid for based on the information provided to buyers on the Tradesy site. I think the site promotes the sale of unauthentic merchandise which is illegal. In addition, they try to undermine your intelligence/knowledge of the Real McCoy by scamming and saying that it was authenticated by their so called Brands Team (WOW) and choosing to hold you hostage by giving you the option of keeping the fake item (like who wants to walk around with such crap on their arm) or giving you a site credit and not a refund. Tradesy needs to pay real close attention to their customer reviews. Sadly for me I didn't take a look at the reviews until after this situation. This company has poor business sense and will not last too long as it is not based on customer satisfaction/trust. Instead they scam customers with fake items. I read several reviews of other buyers with very similar situations as mine. One customer selected to just have Tradesy keep her money because she did not trust or didn't feel confident enough to make any additional purchases. I guess this is what Tradesy is banking on when confronted with these type of situations. I will never trust to make future purchases and will surely spread this experience with family, friends, co-workers and the world if possible. TRULY DISAPPOINTED AND DISGUSTED!!!!!!!!!!!"
"I really enjoyed the transaction. It was my first and everything went smoothly. The product came as described, payment was easy, and shipped fast!
Thanks again. I'll be back, I'm sure!"
"Love it, just like new, no scratches or visable damage "
"I have purchased approximately 5 items through Tradesy and I'm very happy with all of my purchases. The site is easy to navigate with an easy purchase and check-out process. I appreciate the availability of Affirm so there's an option to finance a larger purchase. The communication with the sellers is fantastic I like that there's a specific timeline/deadline for items to be shipped and delivered. "
"I am now addicted to checking out the site every morning while I am having my cup of coffee! I used to read my emails to prepare for the day, now I see what is newest and greatest that has been added to the site!
Such a pleasure to shop and have such a wonderful experience with Tradsey!"
"Love my experience ,I bought two bags altogether so far cuz I am a new comer,received the second one today,I love love love my LV,I have been looking for something like this one and I finally got it with half the original cost,what can be more fun than that !"
"Great communication and fast shipping! Thanks!"
"The purse was as I had pictured. Just wish it was an inch wider!! Great purchase!!!"
" It was in perfect condition and I got fast. Thanks Lisa "
"This site has all the designers I love, a fair return policy, and an easy relist feature for when I'm ready to resell. Love it!"
"Everything went exactly as stated and expected. This was my first purchase with Trades - will definitely use this site again."
"This seller -Cinderella's Luxury Shoes is Great! Seller Ships items fast.
Items are Authentic & beats all Comepttion prices .
I Bought Chanel shoes and I love them.
I will continue to buy again!
"
"First time using the site... Clicked over from a fashion blogger that I follow who had linked to a great bag. Didn't really know what Tradesy was but found the mobile site to be clear in its explanations and easy to navigate ux. Bought the bag after some discussion over whether I would like the color. Bag arrived on time, carefully packaged, and as described in the post (and I like the color). All around great experience and I will definitely shop on Tradesy again. "
"This repeat customer is always satisfied, & repeat. . ???? "
A rep from Tradesy, , has responded:
“Hello mmjohn,
I am sorry to hear about your negative experience on Tradesy. I can assure you that Tradesy does not promote the sale of inauthentic/replica items. I would recommend keeping in contact with the authenticators in our Returns Team until a resolution is reached. They can be reached, via email, at:
returns@Tradesy.com
If there's anything else we can help you with, please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com. ”