"Great merchandise and fast shipping . I have a dispute about an item that was fake that is still unresolved "
"I've been using Tradsey for both sale and purchase for a few years and I've had nothing but a great experience. Reasonable prices, site flexibility, prompt shipping on the part of the sellers, and very easy to list items for sale."
"I have ordered several amazing things through the individual sellers at Tradesy, and each time, I have experienced the very best customer service, communication, and business satisfaction. The Tradesy team, as well as the individual sellers, take care of each purchase as if it is the only one that matters. Highly satisfied, highly recommended!"
"First of all. I was absolutely sure that when I ordered my first order that I could be satisfied or I could receive a refund. WELL..... The Chanel bag that I ordered was not to my satisfaction... BUT............... YOU MADE me take a credit instead of a return..... SO I WAS FORCED to use that credit towards other items. I finally found quite a number of items that I could have NEVER purchased had it not been FORCED on me. When I received some of the items.... I was very pleased with. HOWEVER..... The Hermes bracelet was much too small to fit on my hand. The first one that I received was quite amply and I loved it . So this second one was tiny. I am sure that is why is was on the market to sell. It was not explained that it was an extra small. Maybe a child could fit it.... but I am not accustomed to children having such items. ALSO.... ONE.... Chanel earring. Are you kidding me. I looked back at the page where it described the earring and it did not say... THIS IS ONE EARRING. Who wants one earring. NOT ME !!! ALSO.... I had ordered the Michael Kors bag. It was supposed to be shipped out immediately.... in April. I just received the bag a few days ago.... It was lost ??? I don't know.... but it was a very long time getting what I had expected to received. After getting the bag.... It was not declared that the inside of the bag is badly stained with ink. I have never and would never have or carry a bag with conditions like this. This is not acceptable. I was asked to take pictures yesterday of the problem and I have done that. I EXPECT a return label and a return on my account for this bag. I have not had a good experience with your company. It is not a way that I do business. I am very disappointed in Tradesey. If it were my company I would want to have repeat customers. You will not have me be a repeat customer unless you make this right. ALSO... I was told my Julie that I would received 10% off of my next order..... AND.... my last order was that order..... I DID NOT RECEIVE A 10% off and that was a large order. WHERE WAS THE 10% OFF ????? Very bad business !!!! "
"Quality, support, delivery, packaging...all exceptional! :)"
"Always very satisfied and reasonable when purchasing items on the app! ??????????"
"so far I've made 7 ot 8 Purchases- Everything I received Fit & is great quality!!! & shipped fast!!! I'm hooked on Tradesy"
"I couldn't have asked for better experiences with what I've purchased and the sellers. Their communication was fast and I was able to combine shipping with one seller. I received my items in a very timely fashion. They were explained exactly if not better than described. I'm so excited I found this website and I've referred several friends!"
"Tradesy is the best resale experience ever!"
"Great store! Mostly good experience! Very satisfied overall!"
"I was thrilled with the selection, prices and customer service! Very happy with entire experience."
"I got pair of gucci platforms for fraction of retail price. The shoes were practically brand new. Transaction was simple, quick. Shoes were authentic and perfect as described on Tradesy. This is definitely my new shopping website. "
"I purchased a Louis Vuitton bag and it was in near perfect condition. I am a perfectionist so it is hard for me to buy preowned items. I was pleasantly surprised and very happy with my purchase. Furthermore it was a pleasure to deal with the seller. She was friendly and professional and quick to respond and ship. She was great. Definitely a great shopping experience!!!"
"I have made several purchases with Tradsey and I have had nothing but smooth transactions with all of them. All of my handbags arrived quick and in perfect condition from all the sellers I have purchased from. I love all the different payment options that are offered as well. Definitely will be making more purchases with Tradsey in the future. "
"Always 100% authentic guarantee at Tradesy. Customer Services are great; you always win at every purchase. Love it here at Tradesy. I shop with confidence to find my favorites CHANEL, Vuitton and Hermes ????"
A rep from Tradesy, , has responded:
“Hello gingerkingston,
I am sorry to hear about this situation. I am unsure who Julie is that you are referencing, but any sort of return related scenario should be addressed with the Returns Team directly. You may reach out to them, via email, at:
returns@Tradesy.com
If there's anything else we can help you with, please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com. ”