"This was my first time using Tradesy and I will definitely use it again. The item that I ordered was not available any place else and it was fairly priced. All in all a very good experience. Arrived in a timely fashion."
"I had a great experience, sellers were nice and shipping was fast. Overall it was awesome! "
"I have received things that were not as described. The take them items back without question, ship and process quickly. "
"The entire transaction was smooth with communication, price and quality of the item purchased nothing short of wonderful!"
"Love to buy at Tradesy....If you have any questions you will get your answers....Love it...."
"This website is fun to shop and the return policy is great, you have four days to decide whether or not you want to keep your purchase and they even send you a return label. I have made loads of purchases and so far I have been very happy."
"Great seller, item just as described. Fast shipping. "
"I love that I can give my wardrobe a fashion makeover to wear designer brands I've always craved for their amazing design and quality, all for the same I used to spend at cheaper chain stores. I am addicted to shopping with Tradesy because it is so easy to do. The best thrift store experience. And I look forward to selling a lot of my own wardrobe and accessories on Tradesy, soon! Make room for a new me! "
"I purchased a ring that was suppose to be a size 9. Not a true size 9 Returned without refund but store credit. I feel captive to the site to purchase something to use up my credit"
" Very unprofessional site. I wouldn't buy or sell on this site again. "
“Hello drewelix,
I apologize if you had a negative experience on Tradesy.I would recommend contacting us in order to determine what steps we'd need to take in order to resolve the issue.
Please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com. ”
"I was so pleased with my first few Tradesy purchases. My items arrived on time and I was very happy that they were in the exact condition that was described in the item listing. It's also nice to have the purchase plan option with Affinity, especially for the higher priced and higher end items. I am now a Tradesy member as well as a buyer!"
"This Brahmin bag was for sale for a short time online and I loved it - but I hesitated on the buy - then it was gone- and then I found it on Tradesy at less than retail- love! Easy to order- delivery came quickly - and I love my new purse! Will search here again!"
"This was exactly why I was looking for, affordable, and very pretty. "
"easy to use site and great products!!!"
"This dress was beautiful and just as described. The seller was prompt. Loved my experience."
A rep from Tradesy, , has responded:
“Hello beccaeugeniasmith,
I am sorry that you feel captive to Tradesy due to a return scenario. I would recommend reaching out to our Returns Team if you are feeling that you should have received a monetary refund over a site credit. You can reach them via the following email address:
returns@Tradesy.com
If there's anything else we can help you with, please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com. ”