"I have purchased a couple of times from Tradesy and have had a great experience each time. Very prompt in keeping me informed of my purchase! Also, customer service was fantastic, quick responses! Loved my purchases!"
"Was unhappy with a purchase that was sent to me and without any inconvenience I was issued a return. Best return experience I have had in a very long time. Thank you!!!"
"I get the greatest designer at the greatest price!"
"Perfecto. Fabulous service , smooth, no complaints , "
"I purchased a LV bag and based on the excessive cuts on Ls and Vs I suspected it wasn't legitimate. I took a picture of the item, returned it to seller and complained to Tradesy. Initially they said it was going to be investigated. I asked for a feedback. I never received it. I am now skeptical with purchasing anything from Tradesy. However, they kept my money as credit to be applied towards a next purchase... I feel I wasn't given the proper customer service ( and yet, I need to decide how to spend over $400 to redeem my money! ) "
"Excellent customer service. Love the tradesy experience "
"Tradesy is a great site to find luxury for less. I trust the photos and the descriptions to guide me on my decisions.
Tradesy is also responsive and eager to assure customer satisfaction. I appreciate "coming first" with a retailer!"
"Love this site so many great treasures to find!!!"
" I have just discovered Tradesy and I'm hooked! It's so much fun trying to find your favorite things and perhaps some lovely things that you can add to your wardrobe. I've ordered quite a few items and have not been disappointed in any of them. I found a purse that I had wanted to purchase two years ago and found it here! I love this site! Happy Hunting!"
"Love love Tradesy there are the best# am a tree dedicated fan. Thanks "
"Item in great condition as described. Excellent competitive pricing. Happy with purchase."
"I had an AWESOME purchasing experience!!! Looking forward to finding something else to buy. Thanks Tradesy :-)"
"Great prices, great variety, arrived quickly "
"Excellent service and very quick delivery. Would highly recommend "
"EVERY TIME THAT I MADE AN INQUIRY ABOUT AN ITEM, WEATHER IT WAS TO ASK A QUESTION OR TO POST MORE PICTURES, THE SELLERS ALWAYS GOES OUT OF THEIR WAY TO ACCOMMODATE ME. THEY HAVE BEEN VERY PATIENT AND POLITE. THIS IS MY MAIN SITE TO BUY HIGH END MERCHANDISE."
A rep from Tradesy, , has responded:
“Hello Claudia,
I apologize for the negative scenario you experienced. I would recommend bringing this up with our Returns Team directly for further assistance. You can reach them at the following email address:
returns@Tradesy.com
If there's anything else we can help you with, please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com. ”