"Love my new Louis Vuitton neverfull. Fast service "
"Couldn't even tell the dress I ordered had been worn. It is now a staple in my closet!! "
"This website offers inexpensive as well as the most expensive fashion items you can find. It's all up to you."
"I love tradesy! They have milllions of options for any budget & any item. Their process is easy & as promised. "
"After 3 phonecalls and 2 emails over a faulty bracelet, NOONE HAS GOTTEN BACK TO ME FOR 5 DAYS. I AM TOTALLY DISGUSTED......DOES ANYONE KNOW PROPER CUSTOMER SERVICE THERE? JUST REMEMBER, CUSTOMERS ARE YOUR GREATEST SOURCE OF SPREADING THE WORD ABOUT YOUR BUSSINESS. VERY DISSATISFIED, RHONDA DEVELLIS"
"Love the selection of items. Something for everyone. "
"Everything was Smooth............."
"Every item I have purchased I have been absolutely happy with! No complaints at all!. Thank you!"
"Just received my wife's LV MM Backpack today from Tradesy and I love it! And more importantly, she loves it. Came on time and was as described. THANK YOU Tradesy! Will be back for more purchases!"
"I am loving Tradesy! There is a ton of variety and the purchasing, shipping, and even returning process is very simple. I have a new addiction and can't stop looking at the app scoping out new clothes!"
"I WAS OVER THE MOON WITH MY LAST PURCHASE. THE PURSE WAS IN PRISTINE CONDITION & IS ABSOLUTELY GORGEOUS. ONE SATISFIED CUSTOMER HERE. WELL DONE ???? ???? ???? ???? ???? ???? "
"Arrived very late. Was with damages "
“Hello Mayrar18,
I am so sorry to hear that your item arrived damaged. I highly encourage you to return the item to Tradesy. If you need any help with this process, you can either contact us via phone, or get in contact with the Returns Team directly via email:
returns@Tradesy.com
If there's anything else we can help you with, please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com.”
"Did 4 orders... 1 OK....1 stunk like cigarette smoke and needed to be dry cleaned...1 never showed up and the seller wouldn't respond to emails so they cancelled my order and I am still waiting for the 4th order which the seller "can't find"."
“Hello dizpowell,
I am sorry to hear that you have had mixed experiences with the sellers of Tradesy. As we are a peer-to-peer marketplace, we try our very best to ensure we have the highest quality sellers out there. If a seller is not shipping their items, or is misrepresenting the things they are selling, they will be removed from Tradesy by our Trust Team. I apologize that you had the negative experiences that you did, but would urge you to give other sellers on Tradesy a try.
If there's anything else we can help you with, please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com.”
"I'm very happy with the overall experience. "
"They really mean it when they say no hassle returns."
A rep from Tradesy, , has responded:
“Hello Rhonda,
I greatly apologize for this situation. I would highly recommend contacting us via phone and asking to speak with a supervisor if you still have not received a response. If this is a return related concern, you may reach out to our returns team via email at:
returns@Tradesy.com
Please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com.”