"Tradesy customer service has been amazing helping me deal with some shipping and buyer issues. Because of their great customer service, they are keeping me as a loyal seller and buyer! "
"They have been prompt and attentive for my overall experience."
"I received excellent customer service this time which made this purchase more comfortable. Thank you! I love all the items I received as described. Fast delivery too!
"
"I love Tradesy. Every purchase has been great."
"I have purchased several items from Tradesy. Unfortunately not all have fit well and had to be return. I have found the return policy to be very efficient and easy! I hope to find many more items in the future!"
"Always received updates about the merchandise when the buyer received the payment and when it was being shipped out didn't take long at all felt very satisfied"
"I returned a item which I paid $1,450 for within a couple of days. I returned it according to Tradesy instructions. Instead of refunding my money, they gave me a SITE CREDIT!!!!
I had to have PayPal intervene in order to get my money back. Good thing I used PayPal.
A Site Credit, can you believe it, what a way to steal money.
However, my first two transactions went smoothly because I did not return anything. Also, descriptions and pictures need to be more forthcoming. It was hard to tell from the pictures and descriptions what you were considering buying."
"Perfect condition , reliable and fast delivery ! "
"Item received was exactly as pictured. Happy with my purchase"
"Got exactly what was advertised and shipping was very fast!!"
"Sarah was very attentive to my questions and the product was in excellent condition"
"Garage sale no more. I love tradesy because I'm able to sell items that are of no use to me and with my earnings, buy the things I need. "
"Easy to shop, easy to buy and arrived quickly!"
"I was happy to receive a discount on fairly new handbag! Will definitely use Tradesy again for high end items at a lower cost. "
"Items were exactly as stated and super fast shipping. Great experience!"
A rep from Tradesy, , has responded:
“Hello Linn,
I apologize for the confusion. A site credit will be issued if the return qualifies for such. I would urge you to check out our returns policy here:
https://www.tradesy.com/returns/
If you feel this return qualified for a monetary reimbursement, I would recommend reaching out to our Returns Team directly, via email:
returns@Tradesy.com
If there's anything else we can help you with, please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com.”