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Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-07-12

Great Experience

"I received exactly what I needed in a very quick timeframe. No hassle whatsoever."


Rep reply posted 2024-07-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! We are always happy to help at Treadmill Doctor! Thank you again!


Verified
5/5

2024-07-11

fast service correct part

"Once I looked it up, they had the part I needed, and it arrived quickly to an address in Canada, no hold up at the boarder.

Very happy
"


Rep reply posted 2024-07-11
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts and excellent service, and we are happy you had a great experience, thank you!”


Verified
5/5

2024-07-11

Had what I needed

"I have an older but still very functional treadmill, but regrettably, the tread laminate finally separated, and I needed a new one. The Treadmill Doctor had the new tread for my machine. I received it quickly, and it fit perfectly. The price was good, and if I need any other items, I will check Treadmill Doctor first. Thank you."


Rep reply posted 2024-07-11
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!


Verified
5/5

2024-07-11

Excellent

"Professional and courteous "


Rep reply posted 2024-07-11
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you very much for your 5-star review! Always here to help!!”


Verified
5/5

2024-07-10

Proform Treadmill

"Proform roller part ordered and item repaired. Treadmill works like a new item. Thank you for quick part delivery. "


Rep reply posted 2024-07-11
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-07-10

Great!

"Needed a belt for my elliptical. Was able to get the proper one for my machine and it works perfect!!"


Rep reply posted 2024-07-11
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review, glad everything is working perfectly! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-07-10

they knew just what they where talking about

"they sold me a new running belt and that fixed the problem with my tread mill its like brand new again"


Rep reply posted 2024-07-11
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts and excellent service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-07-10

Outstanding customer service

"Outstanding customer service. Everyone was very helpful, especially the technician."


Rep reply posted 2024-07-11
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide excellent customer service! We are thrilled you had a great experience with us, come back again, thank you!”


Verified
5/5

2024-07-09

High quality OEM-like belt, with full instructions , lubricant and fast shipping.

"Will definitely buy from you again."


Rep reply posted 2024-07-09
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review!!! Wonderful news you are happy with your walk belt and walk belt lube! Treadmill Doctor is always here to help, thank you!”


Verified
5/5

2024-07-09

Very helpful

"I got the correct part and some help diagnosing the problem! Thank you "


Rep reply posted 2024-07-09
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! Always here to help!!”


Verified
5/5

2024-07-09

Quick and easy

"My experience with treadmill doctor was amazing. I bought the wrong part, my mistake not theirs. They helped me pick the right part, processed my refund quickly and got me my new part in days. I was back riding my Norditrack in days. And I saved hundreds of dollars fixing the bike myself over a repair man thanks to Treadmill Do ! 10/10 would recommended. "


Rep reply posted 2024-07-09
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, we appreciate it! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-07-08

Steve in sales is great.

"I’ve dealt with Steve for many years and I’ve always appreciated his knowledge and helpfulness. "


Rep reply posted 2024-07-09
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out on our team! We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-07-08

Awesome

"My experience was great very knowledgeable of all parts and equipment I really appreciate all the help from you guys "


Rep reply posted 2024-07-09
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Wonderful news!! Thank you for your 5-star review, we appreciate it! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
4/5

2024-07-07

Good service

"Part ordered was the wrong part, combination of my error and misleading information on the site. Customer service was very responsive, I returned the part requesting refund and received it in short time. I would buy again from them, but be more cautious with part numbers/versions. "


Rep reply posted 2024-07-09
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 4-star review! We are always updating our systems to the newest technology and service options available. We are always available to answer any questions you may have via phone at 800-750-4766 or chat and text on our website - we have trained experienced technicians ready to assist with all your fitness repairs and questions. Thank you again we value you as our customer!”


Verified
5/5

2024-07-07

Great service for an older treadmill

"In short, Treadmill Doctor is great! The person who helped me on the phone was right on the money about helping me find the information he needed to get me the exact part I needed. I appreciated his knowledge and patience!"


Rep reply posted 2024-07-09
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out on our team! We appreciate you and your 5-star rating - Thank you!”