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0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-06-26

Perfect!

"The control board on my bike went out 2 years ago but it was under warranty so NordicTrac replaced it free. This time they wanted to charge close to $500. Figuring it was the control board again I ordered this part and it saved the day! "


Rep reply posted 2024-07-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review!!! Treadmill Doctor is always here to help! We are thrilled we could offer you a more reasonably priced part. Thank you again !!”


Verified
5/5

2024-06-26

great

"works fine if needed will do it again"


Rep reply posted 2024-07-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review!!! Wonderful news you are happy! Treadmill Doctor is always here to help, thank you!”


Verified
5/5

2024-06-26

Quick efficient and excellent work

"The technician worked properly efficiently and have been very happy with his work"


Rep reply posted 2024-07-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! Always here to help!!”


Verified
5/5

2024-06-26

Replacing control board

"Video made replacing the control board easy.
I had zero experience with electronics and I experienced no issues.
"


Rep reply posted 2024-07-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Wonderful news!! Thrilled you had ease within installation and no issues! Thank you very much for your 5-star review! Always here to help!!”


Verified
5/5

2024-06-26

Sole F85 walkbelt replacement

"I requested advice on replacement for walk belt on my 14 year old Sole F85 treadmill. Got a quick response to my question and extraordinarily fast shipping of belt after purchase. Perfect fit and extremely happy with service, support and purchase."


Rep reply posted 2024-07-03
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-06-22

Good Experience

"Good Experience. was delivered on time and great product."


Rep reply posted 2024-06-24
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for sharing your experience with us and for your 5-star review!”


Verified
5/5

2024-01-17

Excellent Service!

"Great customer service, shipping within 24!! "


Rep reply posted 2024-01-22
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review! ”


Verified
5/5

2024-06-25

They know what they're doing.

"I very much appreciated all contact with them. Problem was identified, parts ordered and problem solved."


Rep reply posted 2024-06-27
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you very much for your words of praise on our service for you! ”


Verified
5/5

2024-06-24

Superb

"I reached out to the treadmill doctor and they went above and beyond to answer all of my questions and give me solutions to the problems of my 25 year plus treadmill. "


Rep reply posted 2024-06-24
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! We truly appreciate the chance to help save your older treadmill and are happy to answer any questions you may have at any time! Thank you for trusting us!”


Verified
5/5

2024-06-24

Treadmill belt replacement

"Tech took his time and did an excellent job with the installation and adjustments "


Rep reply posted 2024-06-24
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Awesome news indeed! Thank you for your 5-star review!”


Verified
5/5

2024-06-24

Very easy to deal with

"The customer service was amazing and the website was fairly easy to navigate "


Rep reply posted 2024-06-24
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We truly appreciate your business and your stellar review on our team! Thank you for your great call out on our service to you!”


Verified
5/5

2024-05-16

TC 20 cylinders

"
Very satisfied with shopping experience A+++
"


Rep reply posted 2024-05-28
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for working with us and for your 5-star review! ”


Verified
5/5

2024-06-22

Worked perfect

"Customer service was great!! "


Rep reply posted 2024-06-24
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for your 5-star review!”


Verified
5/5

2024-06-20

Great service, quality belt

"Great service, quality belt"


Rep reply posted 2024-06-24
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We appreciate your 5-star review!”


Verified
1/5

2024-06-20

Parts did not fit machine

"I ordered a walking belt and power cord for a Spirit CT900 treadmill and both parts did not fit the machine. The walking belt was the wrong size and the power cord did not fit the power inlet."


Rep reply posted 2024-07-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your continued support and feedback regarding your interactions with Treadmill Doctor. We apologize that the part you ordered online did not fit your Spirit CT900 Treadmill. Upon reviewing your order, we noticed that the parts were actually intended for a True 550z treadmill, which likely explains the size discrepancy. We’ve made multiple attempts to reach out via email and phone to discuss your experience, but unfortunately, we haven’t received a response. If you’d like to address this matter or need assistance in the future, our team is always available to assist you. Once again, we sincerely appreciate your business!”