"Great customer service and follow up when there was a small issue. "
"Overall good but I wish they had told me about import fees. Very expensive purchase in the end."
“Hello and thank you for sharing your concerns. Customers must check a box to show they agree to our terms of service before they can purchase. These terms state verbatim:
"We do NOT collect brokerage, customs, duties, and taxes for international shipments INCLUDING Canada so please be aware you will be responsible for these charges." Again, we thank you for sharing your concerns and we do appreciate your order.
”
"I have an old ProForm and the motor died. I purchased a replacement along with the drive belt and a track belt and it's as good as new again. Thanks Treadmill Doctor!"
“This is an exciting win indeed! We appreciate the chance to help save your older machine and most definitely your 5-star review!”
"The resistance motor on my spin bike was not setup from the factory with the proper torque specs on the articulating arm of the resistance magnets. This motor has plastic, internal gears and it only has the ability to move very light applications. This new motor has worked flawlessly, since I installed it on the bike! "
“Our upgraded motors are the best! Thank you for your order and your 5-star review!”
"Great! He was very very smart and nice!"
“The Doc is IN! Thank you for your 5-star review!”
"My husband ordered an incorrect part at first. Customer Service was extremely helpful with refunding the wrong part and helping us get the correct part. Delivery was prompt also. "
“Thank you for your great call out on our service to you! We appreciate your order and your 5-star review!”
"Had a great experience! Didnt take long to arrive and it was exactly what i needed"
“This is wonderful news and we appreciate you sharing your 5-star review!”
"When the first belt didn’t fit, they replaced it with another without any hassle. "
“Thank you for your 5-star review!”
"Great source for treadmill parts "
“We are here for both residential and commercial customers! Thank you for your 5-star review!”
"All was fine. Great. Terrific. "
“Awesome adjectives! Thank you for your 5-star review!”
"Good fit, good quality - very pleased. "
“Very pleased works for us!! Thank you for sharing your 5-star review!”
"I got my product in a short time. It was easy to pay and buy. I recommend the website 100 percent. "
“Yes for the win!! We gladly accept all recommendations and appreciate your 5-star review!”
"We are back in business again.
I can't give the Post Office a very good rating for there 20-day delivery."
“We truly appreciate you not holding USPS's performance against us! We are glad to hear you are up and running and that we helped save your older treadmill!”
"Made an error with delivery address on last order. Emailed the company in a panic to fix issue and got a quick resolution to the problem the very next day. "
“Our team is here for you! Thank you for your 5-star review!”
"Had the part I needed to fox my treadmill without having to buy a brand new one. Fast shipping to canada"
“Very best win saving an older treadmill! Thank you for your order and your 5-star review!”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“Great to know! Thank you for your 5-star review!”