"It was a very pleasant surprise during an internet search to learn that Treadmill Doctor had a new replacement roller for a 27-year old treadmill. Fantastic!"
"Customer service was very helpful, knowledgeable, and courteous"
“The Doc is IN! Thank you for your 5-star review on our service to you!”
"Purchased a replacement treadmill deck from Treadmill doctor. The good: the deck was far superior in quality compared to the original deck and the price was fair. The bad: the listing did not indicate that the (~18-20) holes were not drilled in the deck - which led to much more effort during the installation. I wish this could have been indicated so as to make plans on drilling these out myself."
“Thank you for your incredibly positive review and kudos on the installation as they can be tricky! Most of our decks are sold without holes and we will double check our communication efforts to make sure this is conveyed to future customers. Thank you again :)”
"Thanks to the new walking belt, the 13-year-old treadmill works almost like new. Thanks."
“Best news ever! Thank you for sharing and for your 5-star rating!”
"Ordered Sole 80 treadmill belt. Works great, changing it was a bit tricky. Don't forget the piston will lift up the treadmill bed if you don't have any weight on it!"
“Yes those belts can be definitely tricky! Great job! Thank you for your 5-star review!”
"I called with a broken treadmill and the Treadmill Dr. hooked me up with the part I needed right away (by using the serial number of my treadmill) after having had a terrible time with the manufacturer. Treadmill Dr. also hooked me up with a technician close to me to actually install the part. Delivery was quick and the installer was great! It was a great experience!"
“This kind of news really makes our day! Thank you for sharing your journey with us and for your 5-star review!”
"Transactions were easy even after I ordered the incorrect part. Customer service helped me out and exchange was exactly what I needed and the lowest price I could find. Shipped fast. "
“Thank you for communicating with us and for your 5-star review!”
"I googled looking for a new roller bar for my treadmill. This company came up. Was easy to search for my treadmill model. The part was in stock and shipped out super quick! I had it in less than a week and was back on my treadmill ASAP!
Great service, happy customer "
“Glad to hear you are up and running! We are here for you! Thank you for your 5-star review!”
"We received a perfect replacement roller for our elliptical machine. Some sites we had visited listed the part as obsolete and / or unavailable, but Treadmill Doctor came through for us. The part arrived quickly, and our elliptical is back in service!"
“YES for the win! Honestly wonderful news indeed! Thank you for sharing your 5-star review!”
"I received my treadmill belt and everything was correct so thanks. It helped when I went to the website and spoke to mike."
“Thank you for your great call out on our team! We do our best to be the best!”
"My walking belt started to separate. Treadmill doctor sized a new one appropriately and sent it quickly, at a reasonable cost. "
“Great news indeed! Thank you for sharing your 5-star review!”
"I had received my replacement walking belt and it was the wrong size. I emailed customer service they were quick to send me a shipping label to return the wrong size and shipped the new replacement quickly. Such a smooth and easy transaction! My treadmill is up and running again! Thank you so much!"
“We are glad to hear you are up and running! Thank you for your 5-star review!”
"Jim was helpful. new belt works great"
“Thank you for your great call out on our team and for your 5-star review!”
"Customer Service was very helpful. Understanding my situation the agent did all he could to help.
Delivery was very quick. "
“The Doc is IN! Thank you for working with us on a resolution! We appreciate your 5-star review! ”
"I made a mistake in my order snd you made it right, thank you so much"
“You are welcome! We are happy to help! Thank you for your 5-star review!”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“Woohoo for the win! YAY! Thank you for order and for your 5-star review!”