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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-03-15

Great

"Very helpful with getting the right part. Looks like a quality part and a link for installation. I would definitely recommend "


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We appreciate all recommendations! Thank you for your order and your 5-star review!”


Verified
5/5

2024-03-15

Great service

"Accurate part information, fast delivery, and a good price."


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Great news indeed! Thank you for sharing your 5-star review!”


Verified
4/5

2024-03-15

Purchase replacement

"EVERYTHING WAS PERFECT BUT EXPENSIVE! Give 5 for equipment quality and 3 for price

THANKS
"


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your order and your positive review!”


Verified
5/5

2024-03-15

Epic repair!

"Had a fàulty control panel, texted tech support, five texts later I had a solution on order. The Treadmill repair kit worked like a charm, thank you.
"


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Our Treadmill Repair Kit is perfect for those who do not want to replace their machines and have no other way to get discontinued parts!
Thank you for letting us help you save your older treadmill! We appreciate your business and 5-star review! ”


Verified
5/5

2024-03-15

They are the best when you need Treadmill parts.

"I ordered the parts I needed for my Treadmill. My salesman has always been great. He helps me get the right part and also is helpful when it comes to service questions. I have dealt with the same salesman, Steve 3 or 4 times and he has been great. And the parts always get here at my home in 2 or 3 days.
Michael Bradshaw
Memphis, TN
"


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your great call out on our team! We are here to serve!”


Verified
4/5

2024-03-12

Treadmill Motor

"I ordered a motor for my treadmill but the motor that was sent was the wrong one. I emailed with the company and received timely answers, but needed to return the part. They were very quick to respond to our emails and help us identify the issue. "


Rep reply posted 2024-03-14
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your positive review on our services!”


Verified
5/5

2024-03-14

Treadmill belt replacement

"Had a great experience. Ordered a belt for my 1996 pro-form treadmill. Fit perfectly. Glad it did cause it was quite an undertaking to get it replaced. It’s not like the newer ones where they make the replacement easy so I was happy that it worked first time. "


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Kudos on the install because they are tricky on the older machines! We are happy to help and to hear you are up and running again! Thank you for your 5-star review!”


Verified
5/5

2024-03-14

Great customer service

"Very helpful, quick responses."


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for your 5-stars!”


Verified
5/5

2024-03-14

"I spoke to a representative on the phone concerning a new drive belt for my older treadmill, the part was in stock, shipped promptly, and fit perfectly. He even emailed me a video to help with installation "


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for calling us and trusting us to be of service to you! We appreciate your 5-star review!”


Verified
5/5

2024-03-14

Thank you

"Thank you for standing behind your product and replacing my belt so quickly."


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to be of service! Thank you for your 5-star review!”


Verified
5/5

2024-03-14

Awesome!!

"I rebuilt my treadmill with a new drive motor, new drive belt and new belt rollers from Treadmill Doctor. They were very helpful and the parts were of higher quality than the OEM parts I replaced. My treadmill now runs like new! They are absolutely awesome!!! "


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Best news to hear! We are happy to hear you are up and running and kudos on the installs! You are a rockstar! ”


Verified
5/5

2024-03-14

Great quick knowledgeable response.

"Received a replacement foot tread for our NordicTrack. Perfect match. "


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review! ”


Verified
5/5

2024-03-13

Proform 505 CST belt

"Received belt promptly. Good quality belt and was easy to install "


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Our belts are the best! Thank you for your 5-star review!”


Verified
2/5

2024-03-13

Part replacement did not work

"Part did not work. Returned item was supposed to be returned with no restocking fee. Ended up with only partial refund."


Rep reply posted 2024-03-27
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Hello and thank you for your communication with us! We have tested your return part and it tests 100% good. Our technician helped you to determine you had a faulty home wall outlet and that our part was not defective. We must honor our restocking fee as we cannot resell your used part. Thank you for sharing your concerns!”


Verified
1/5

2024-03-13

Wrong part

"Wrong part was sent to me and having trouble returning it "


Rep reply posted 2024-04-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Hello and thank you for reaching out! Please answer our communication with you! We have the motor you need for your model number. Please help us help you! Thank you and we look forward to hearing from you! 1-800-750-4766”