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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-11-13

Perfect Fit

"Was able match the replacement part. Shipped out very fast USPS. But USPS is very slow."


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-11-13

I sent it back

"I retuned the motor because when I was removing the old motor I broke a circuit board
"


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review!!! We are always happy to help with anything you need, sorry that happened to you with your circuit board! Please check back anytime Treadmill Doctor is always here to help, thank you!”


Verified
5/5

2024-11-13

Lower control board

"My experience was excellent! They helped find the right part. It was delivered timely and fit perfectly!"


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you! ”


Verified
5/5

2024-11-13

Rough start good finish!

"Some communication issues initially but team got out order and treadmill repaired "


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review!!! Wonderful news you were taken care of and you are happy! Treadmill Doctor is always here to help, thank you!”


Verified
5/5

2024-11-13

Great service

"Parts arrived fast and fixed my issue with the treadmill. Thank you !!"


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-11-12

Perfect replacement part

"The motor arrived in good time and shape and was a breeze to install. Litterly unbolt and plug and rebolt and the treadmill is working awesome again "


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Perfect news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again! We Solve Problems to Keep People Moving!”


Verified
5/5

2024-11-12

Just what we needed

"The representative was very helpful and knew exactly what we needed. Received the items promptly "


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out to our team! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was just what you needed! We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-11-12

Runner

"They are always quick, knowledgeable and know just the right part. Customer service is excellent and they go above and beyond. It is hard to find this type of care these days. Thank you for being there. "


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! We’re so appreciative of your glowing review. Its customers like you who inspire us to excel further and strive for excellence! Please check back anytime, we have experienced professionals that are here to assist you via phone, email, chat, or text online with us, thank you again!”


Verified
5/5

2024-11-12

right part arrived as promised

"right part arrived when promised"


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Great news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again! We Solve Problems to Keep People Moving!”


Verified
5/5

2024-11-12

Elliptical Wheels

"Fast shipment...product works great...so happy to be "running" again on my elliptical! Thanks!"


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide fast reliable shipping, quality parts and excellent service, and we are happy you had a great experience with us and you are back to your workouts! We Solve Problems to Keep People Moving!”


Verified
5/5

2024-11-12

Treadmill belt

"Part came quickly and fit exactly on an old treadmill. "


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was great, thank you again!”


Verified
5/5

2024-11-12

Elliptical repair

"Our elliptical suddenly started on about 7 resistance. We contemplated buying a new one but looked for parts first. We found one at Nordic Trac for $130 and thought we had a winner. Wife suggested just look up the part number and we found The Treadmill Doctor . They had the part but I couldn’t find our unit number. I contacted their service department and they got back to me with the exact replacement. Put it in and I’m back in business. They not only sold it to me but confirmed the correct replacement part and it was about half the price of the other manufacturer. These people were great and I appreciate everything they did. Thank you from Manteno,Illinois."


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! Its customers like you who inspire us to excel further and strive for excellence! Please check back anytime, we have experienced professionals that are here to assist you via phone, email, chat, or text online with us, thank you again!”


Verified
5/5

2024-11-12

Great customer service

"For whatever reason the replacement belt for my treadmill was returned to the sender before reaching destination. I contacted Treadmill Doctor and they sent me a new replacement in no time. Great customer service!"


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out to our team! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was great. We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-11-11

Treadmill Doctor cured my Treadmill

"Great service from start to finish, Very knowledgeable and polite when i called on the phone. Helped me identify what part i needed when my treadmill was missing the serial number."


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-11-11

Great

"Great price and crazy fast delivery!"


Rep reply posted 2024-11-13
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”