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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-11-03

Extremely helpful

"Great customer service and best of all, I was able to repair my thread mill with the recommended part replacement!"


Rep reply posted 2024-11-05
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-11-03

Very helpful

"I received my part in the mail. It came with good detailed instructions. I had an extra technical question and you guys responded in a very timely manner. Thanks"


Rep reply posted 2024-11-05
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was great, thank you again!”


Verified
5/5

2024-11-02

Outstanding Customer Service

"Our treadmill failed recently and instead of throwing it out, I decided to attempt a DIY repair. The staff at Treadmill Doctor were outstanding. Knowledgeable, professional, and well prepared would be just a few words that accurately describe them. They researched my particular issue, suggested a repair path, offered replacement parts at a great price and followed through with me all the way to completion. After replacing the motor control board, My Nordic Trak works like new again. Highly recommend Treadmill Doctor!!!! Thanks for all your help and support."


Rep reply posted 2024-11-05
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you for your great call out to our team! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was superb. We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-11-01

Excellent service!

"Treadmill Dr provided fantastic service! I ordered the wrong part (my mistake) and the service team was great about connecting with me and helping me get the correct part I needed. "


Rep reply posted 2024-11-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! We’re so appreciative of your glowing review. Its customers like you who inspire us to excel further and strive for excellence! Please check back anytime, we have experienced professionals that are here to assist you via phone, email, chat, or text online with us, thank you again!”


Verified
5/5

2024-11-01

Great solution

"Replaced my belt without a problem. The belt arrived quickly and the instructions and video were easy to follow. "


Rep reply posted 2024-11-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Fantastic news!! Thank you for your 5-star review! We are thrilled you received the part you needed fast, and everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-11-01

Excellent

"Part fit perfectly, shipping was on time, excellent overall experience."


Rep reply posted 2024-11-01
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Wonderful news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again! We Solve Problems to Keep People Moving!”


Verified
5/5

2024-10-31

Great

"Great service, fast shipping. Thank you!"


Rep reply posted 2024-10-31
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!


Verified
4/5

2024-10-31

Good overall experience - running board

"I had a good purchase experience overall purchasing a new running board. I had to ask a question on whether the part was compatible and l got an answer in a reasonable amount of time. The piece was delivered timely and l was able to install it without a hassle. I would give the experience 5 stars, expect l feel you should disclose shipping cost estimates upfront because l was shocked to see the cost of shipping. "


Rep reply posted 2024-10-31
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 4-star review! We looked back on your order and see the product was a walking deck, due to the size and the weight FedEx services are based on those parameters. When you were checking out there are several displayed shipping options prior to checking out. Glad your treadmill is back to working! Check back anytime, we are always happy to help, thank you!”


Verified
5/5

2024-10-31

"Easy to order, and quick delivery"


Rep reply posted 2024-10-31
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-10-30

"Thank you very much for your assistance in helping me find the correct part number and order it . Yes, it has been received and my treadmill is working once again. Kudus to you."


Rep reply posted 2024-10-31
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-10-30

I've ordered from Treadmill Doctor before. Even though my machine is 20 years old they have always been there with the right part

"The right parts, the right price, and timely delivery!"


Rep reply posted 2024-10-30
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-10-29

Great products.

"I love buying from this company. Great prices and good quality "


Rep reply posted 2024-10-29
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was superb. We appreciate you and your 5-star rating - Thank you!”


Verified
5/5

2024-10-29

"Ez to deal with very knowledgeable . "


Rep reply posted 2024-10-29
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again! We Solve Problems to Keep People Moving!”


Verified
5/5

2024-10-28

Treadmill Roller

"The site made it easy to identify the part. I placed the order which arrived in a reasonable amount of time. The part fit perfectly, and we are using it daily. We may get another 12 years out of our treadmill."


Rep reply posted 2024-10-29
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review!!! Wonderful news your treadmill is going strong again and you are happy! Treadmill Doctor is always here to help, thank you!”


Verified
5/5

2024-10-28

Timely Delivery

"My replacement belt came quickly. Quality is good"


Rep reply posted 2024-10-29
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you very much for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you! ”