"I had a drive brake on my treadmill.
I was concern I may not be able to get a replacement until I contacted the treadmill Dr.
They send the belt FedEx at no extra charge..
Great service !! "
"Correct product, woks as hoped, prompt service "
“Wonderful news!! Thank you for your 5-star review, we appreciate it! Always happy to help at Treadmill Doctor! Thank you again!”
"I got a replacement board for a Nordictrac 1750. The first replacement board blew almost immediately. The second one they sent me is fine. "
“Thank you for your 3-star review. We apologize for any inconvenience this may have caused and noticed the replacement board was sent to you right away. Thank you for returning the defective board for our quality control testing.
With electronics, it is known that if there are going to be any issues they will act up immediately and upon installation if any static electricity has built up, then the new controller board can be electrically charged causing it to no longer work. There is a safety ground strap that can be purchased that prevents this, here is the link: https://www.treadmilldoctor.com/repeat-use-grounding-strap
With the new replacement motor controller board you will want to keep it in good working condition, and with regular care via lubricating the underside of walk belt on a routine basis; this will help to keep the drive motor and the lower motor controller board in good working shape. Here is the link to lube: https://www.treadmilldoctor.com/world-famous-tread-lube
We value and appreciate your opinion, and this is how we achieve a better experience for all our customers, thank you! Please check back anytime, Treadmill Doctor is always happy to help!
We Solve Problems to Keep People Moving ?♂️”
"I purchased a belt from them years ago and bought the lifetime replacement. I put a ton of miles on the treadmill, when it started to fray they sent me another one. "
“Excellent news!! Thank you for your 5-star review, we appreciate it! Great job purchasing the extended warranty program - We are always happy to help at Treadmill Doctor! Thank you again!”
"It was easy shopping on their website. I was able to find the part I needed for my treadmill quickly and easily. The part was I received was excellent quality and a great price. I received my order very quickly."
“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”
"This was exactly the control board I needed to restore my treadmill to working order after a power surge from a lightning strike. Because the part was slightly different from the original, we got the wires crossed at first, and the motor ran backwards. But it was easy to correct. Now the motor engages at even lower power than before. I appreciated the included lubrication packet to apply between the track and the deck, though the instructions were confusing on how much to use. All in all, this was a much cheaper option than buying a whole new treadmill."
“Thank you for your 5-star review! We’re so appreciative of your glowing review. Its customers like you who inspire us to excel further and strive for excellence, thank you again!”
"They had the parts I needed for my old machine, and got them to me right away. "
“Thank you for your 4-star review! At Treadmill Doctor we strive to provide fast reliable shipping, quality parts and excellent service, and we are happy you had a great experience with us, thank you! ”
"I needed a set of brushes for our Cybex treadmill, not only did they have them in stock, I received them in 2 days. "
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”
"Great service on the telephone to identify the exact parts that I needed for my treadmill. Thanks"
“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”
"After asking some information about some of the motors for my specific treadmill, Mike was very helpful recommending the correct model and options for what I exactly need to repair my treadmill.
Thank you Mike for all your help."
“The Doc is IN! Thank you for your great call out to our team! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was superb. We appreciate you and your 5-star rating - Thank you!”
"Old Sears treadmill, you had the parts!"
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, availability of quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”
"I was able to determine that a new belt was needed to repair my elliptical. The sales personnel helped me to identify my model number and identify the required belt. Belt was ordered and shipped quickly. Machine is back to new condition.
Great company and completely satisfied customer!"
“The Doc is IN! Thank you for your great call out to our team! At Treadmill Doctor we strive to provide quality parts, excellent service and rapid shipping! Wonderful news your experience with us was superb. We appreciate you and your 5-star rating - Thank you!”
"I ordered and my product came directly in the mail. "
“Fantastic news!! Thank you for your 5-star review! We are thrilled you received the part you needed fast, and everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”
"No complaints, part worked at intended."
“Excellent news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again! We Solve Problems to Keep People Moving!”
"I needed a replacement part. I corresponded with a rep. I was told how to find the model number of my machine. The rep waited while I located the number. With the information the rep found the part. it was promptly shiped and it fit perfectly. "
“Excellent news!! Thank you for your 5-star review, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!
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A rep from Treadmill Doctor, MG1234TMD, has responded:
“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”