"Got what I needed and got it fast"
"I've been having an issue with my Nordic Track x22i treadmill where it stops at random times. I've worked with the NordicTrack support team over the past two years regarding this issue. I've paid for three separate technician visits, have replaced the motor, circuit board (twice), cables from plug up to console along with doing factory resets multiple times. At this point, I have now spent more time working on my NordicTrack x22i than I have spent running on it. I would ask NordicTrack support to please connect me with a manager or tech person that could help me walk through suggestions for what could be wrong and how to resolve it. No one on their team seemed to really have knowledge about how their products are built or how to work on them. As a last resort, they suggested replacing the tread belt but were completely out of stock. They recommended purchasing from Treadmill Doctor and I'm glad they did. The belt arrived and after installing it, my issues were not solved. However, I contacted Treadmill Doctor and told them about what was happening. Over the next five minutes, their team had more insight and input regarding my machine that everyone that worked at NordicTrack combined, which includes their technician. My x22i is still not working and I don't recommend purchasing this as I've had nothing but problems, but Treadmill Doctor is fantastic and did their best to take care of me and make sure I have some options on how to move forward. "
“Thank you so much for the 5-star review! We strive to provide excellent service and quality products. We are happy to hear you are working with us to fix your NordicTrack! Thank you again for the wonderful review and check back anytime we are always happy to help, thank you again!!”
"I ordered a replacement treadmill belt and it was perfect! Shipping was quick and I'm from Canada. Thanks so much "
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts, rapid shipping and excellent service! We are thrilled you had a great experience with us, thank you again!”
"Have purchased twice from them and each time fast service. Second time was when I needed a new motor and reached out to them with a question and received auto response they were closed during the hours I messaged. About an hour later I received a response on my question and a discount code too! Needless to say placed the order shortly after. Will use Treadmill Doctor for all my parts needs going forward :)"
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts and excellent customer service, and we are happy you had a great experience with us twice!! Check back anytime, we are always happy to help, thank you!”
"I was able to talk to someone who told me what to look for and how to fix the problem, and they had the part in stock. I tried to call other people to see if they would help me, and unless I bought the treadmill from them, they said they could not help me. was so pleased with the service I have recomended it to alot of other people. Sue Antram"
“The Doc is IN! Thank you for your great call out on our team! We appreciate you and your 5-star rating & always happy to help - Thank you again!”
"I’ve never tried to fix a treadmill in my life. The Treadmill Doctor helped me find the right part for my treadmill and delivered it quickly. I will use them again if my treadmill goes down."
“Thank you for your 5-star review!!! Wonderful news you are happy with your experience, and you are back to using your treadmill! Treadmill Doctor is always here to help, thank you!”
"Happy they had the part and it was reasonably priced. But, I paid for faster delivery and that was a waste since it came. as if I didn't pay for faster delivery. They addressed the situation right away, which was impressive, representative was friendly and helpful. Happy all the way around with thus purchase. "
“Thank you for your 5-star revised review!! We appreciate you! We are thrilled to hear your experience with us was a good one! If you need anything in the future, we are always happy to help, thank you again!”
"Very helpful and quick to schedule and complete repair! "
“Thank you for your 5-star review!!! We are thrilled to hear of your experience with us and look forward to assisting you in the future! Thank you again!”
"I received exactly what I needed in a very quick timeframe. No hassle whatsoever."
“Thank you for your 5-star review! We are always happy to help at Treadmill Doctor! Thank you again!
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"Once I looked it up, they had the part I needed, and it arrived quickly to an address in Canada, no hold up at the boarder.
Very happy"
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts and excellent service, and we are happy you had a great experience, thank you!”
"I have an older but still very functional treadmill, but regrettably, the tread laminate finally separated, and I needed a new one. The Treadmill Doctor had the new tread for my machine. I received it quickly, and it fit perfectly. The price was good, and if I need any other items, I will check Treadmill Doctor first. Thank you."
“Thank you for your 5-star review, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!
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"Professional and courteous "
“Thank you very much for your 5-star review! Always here to help!!”
"Proform roller part ordered and item repaired. Treadmill works like a new item. Thank you for quick part delivery. "
“Excellent news!! Thank you for your 5-star review, glad everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”
"Needed a belt for my elliptical. Was able to get the proper one for my machine and it works perfect!!"
“Thank you for your 5-star review, glad everything is working perfectly! Always happy to help at Treadmill Doctor! Thank you again!”
"they sold me a new running belt and that fixed the problem with my tread mill its like brand new again"
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts and excellent service, and we are happy you had a great experience with us, thank you!”
A rep from Treadmill Doctor, MG1234TMD, has responded:
“Thank you for your 5-star review! At Treadmill Doctor we strive to provide quality parts and rapid shipping. Check back anytime and thank you again!”