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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-03-05

Great Parts!

"Relay switch and power switch fit exactly like the original OEM parts, and work well. Glad the parts were on hand and delivered on time."


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to have the parts on hand! Thank you for your 5-star review!”


Verified
5/5

2024-03-05

Fantastic belts.

"Their belts beat any manufacturer, hands down. Lower amp draws and longer life than anyone. If we have any order or quality issues (pretty rare, but stuff happens) they are always quick to correct them. "


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your stellar review on our belts! They go very well with our World Famous Lube which actually repels dirt!! Thank you again! ”


Verified
5/5

2024-03-04

outstanding customer service!

"The Treadmill Doctor is outstanding! Their customer service is "top notch" as they answered all my questions and they are very knowledgeable.
"


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for your stellar call out on our service! We appreciate you!”


Verified
5/5

2024-03-04

Exactly what I needed

"The description for the item was thorough and I was able to find the right part for my treadmill."


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Great to hear! Thank you for your 5-star review!”


Verified
3/5

2024-03-04

Too expensive Shipping

"I pay for FedEx, because they force me and they sent by USPS. Some items don't have photos and clear descriptions, so after you buy it discover they only sent partial parts."


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for sharing your concerns. We have tried to reach you offline! Give us a call with any questions! 1-800-750-4766”


Verified
5/5

2024-03-04

All Around Excellence

"A very understanding and reputable company to help with all your exercise equipment needs. "


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your stellar 5-star review!”


Verified
5/5

2024-03-03

5 star

"Exactly what I needed to fix my broken treadmill "


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to be of service! Thank you for your 5-star review!”


Verified
4/5

2024-03-03

Nordictrack 2450

"The new controller board appears to be running the Nordictrack treadmill mostly as it ran before but the instructions did not match the old board (it is not an exact match) so a phone call to Treadmill Doctor was able to explain the differences and make the install work."


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to hear our updated board is working for you! Thank you for your positive review!”


Verified
5/5

2024-03-03

Good Help

"What I couldn't figure out from the YouTube videos was nicely complimented by Steve over the phone. "


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your great call out and for allowing us to be of service to you!”


Verified
5/5

2024-03-03

Fast shipping perfect fit

"No complaints. Fast shipping and proper fit. "


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Woohoo for the win! Thank you for your 5-star review!”


Verified
5/5

2024-03-03

treadmill band

"the bad was of high quality and I will definitely buy from them again for parts reasonable prices as well, and accurate descriptions for the item
"


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review!”


Verified
5/5

2024-03-02

New Belt Works Great

"Got a new belt. Works great!"


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Awesome! Thank you for your 5-star review!”


Verified
5/5

2024-03-02

Excellent customer service!!

"Quick and clear response to messages to help identify my problem and then linked straight to what I needed to fix it. Best customer service I’ve seen in a very long time!!"


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We truly appreciate your great call out on our service to you! Thank you for your 5-stars!”


Verified
4/5

2024-03-02

Connected via chat, fixed my C900

"Treadmill Dr was very helpful. Selected the right parts for me given my list and I was able to install with the instructions very easily.

A 10yo treadmill is like new again.
"


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for working with us on a positive resolution! We truly appreciate your business! ”


Verified
5/5

2024-03-02

First time tread mill surgery!

"After thirteen years, our tread mill needed a deck belt and drive belt. The help I received from Tread Mill Doctor was excellent. Thank you!"


Rep reply posted 2024-03-04
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“You are very welcome and we are happy everything is excellent :) Thank you for your 5-star review!”